Salário: R$ 3.000 a R$ 6.000 por mês
Área: Tecnologia da Informação
Nível: Junior
Who We Are
Aktie Now brings over 8 years of expertise in Customer Experience (CX), implementing technologies that transform the customer journey. We go beyond implementation — we redefine how brands and customers interact.
Our commitment is to elevate customer service by enabling seamless communication between companies and their customers through innovative technological solutions. We specialize in implementation, optimization, migration, integration, and customization of Zendesk and other leading CX platforms.
Aktie Now is part of Confidencial (Apenas para Cadastrados), an ecosystem dedicated to the digital transformation of Customer Experience. Our mission is to positively impact the CX market by driving meaningful transformation from the inside out. Our ecosystem brings together companies committed to redefining standards and delivering disruptive solutions that elevate customer experience.
If you are passionate about transformation and eager to explore new possibilities, we would be glad to meet you.
Responsibilities
Partnerships & Ecosystem
Build and maintain strong relationships with Partner Account Executives (Digital & SMB).
Act as the local point of contact in Lisbon and surrounding regions.
Represent Aktie Now in partner meetings, enablement sessions, and industry events.
Business Development & Sales
Prospect into Digital and SMB accounts across the EMEA region.
Qualify opportunities and manage the sales pipeline effectively.
Deliver standard Zendesk demos (Digital & SMB segments).
Coordinate with delivery and pre-sales teams for proposals and solution scoping.
Independently close deals and manage the full sales cycle.
Market Presence & Events
Attend and support CX-related industry events.
Organize and support small meetups, roundtables, and joint partner initiatives.
Market Intelligence
Provide structured feedback on market trends, competitors, and Zendesk ecosystem dynamics.
Contribute to refining the Go-To-Market (GTM) approach based on field insights.
Requirements
Experience in B2B SaaS, Customer Experience (CX), or technology services.
Background in business development or hybrid sales roles (full-cycle preferred).
Strong networking and relationship-building skills.
Ability to conduct standard demos and lead sales conversations.
Highly autonomous, proactive, and results-driven.
Excellent communication skills.
Fluent in English and Portuguese (mandatory).
Additional Information
Fixed monthly compensation plus variable commission.
Annual bonus (subject to achievement of financial targets).
Travel and accommodation expenses covered according to the company Travel Policy.
15 working days of vacation.
CoHoliday: time off on Portuguese national holidays.
CoHappy Day: day off on your birthday.
50% subsidy for language courses (English or Spanish).