* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
As a Customer Success Engineer, you will manage a portfolio of cybersecurity clients with a deep understanding of their business, risk profile, and security objectives. You will conduct technical onboarding, drive the adoption of PAM solutions, and provide hands-on, consultative support to build secure and scalable infrastructures.
If you are passionate about cybersecurity and thrive in a client-facing, consultative technical role — we want to hear from you!
Responsibilities:
- Manage a portfolio of clients from a technical and consultative point of view;
- Conduct comprehensive onboarding tailored to each client’s technical needs;
- Understand client environments, risk exposure, and business goals;
- Create and maintain internal documentation and infrastructure topology;
- Execute periodic health checks and performance assessments of PAM platforms;
- Offer technical recommendations aligned with industry best practices;
- Collaborate closely with Customer Success, Support, and Product teams to ensure technical alignment.
Requirements:
- Bachelor's degree in Technology, Networking, Engineering, or related areas;
- 3 to 6 years of experience in information security, infrastructure, or technical consulting;
- Experience in networks, Linux, virtualization (VMware, VirtualBox, Hyper-V), and information security;
- Fluent English (mandatory) — written and spoken;
- Solid problem-solving skills, customer empathy, and clear communication.
Requirements (Nice to Have):
- Knowledge of cloud security (certifications in AWS, Azure, etc.);
- Experience with PAM, cloud and hybrid architectures, regulatory compliance, and risk management.
Benefits:
- Health and Dental plan – SulAmérica (no co-payment);
- Meal voucher – R$1,100.00/month (via Caju);
- Home office allowance – R$100.00/month;
- Wellhub subscription (well-being benefit);
- Day off on your birthday;
- English classes;
- Access to ALURA (tech and career development courses);
- All equipment provided.