* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
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About the role:
We are seeking a Delivery Director to lead high-value portfolios as a strategic bridge between clients and delivery, turning operational excellence into long-term account growth. This executive-facing role blends Account Strategy, P&L ownership, and consultative leadership, with regular US travel to strengthen partnerships and unlock new buying centers. You’ll shape roadmap alignment, influence C-level stakeholders, and mentor distributed teams while driving scalable, high-impact outcomes.
What you will do
- Client Advisory and Consulting:
- Partner with Sales to pursue substantial new deals and validate the solution approach, ensuring the vision is technically sound and profitable;
- Collaborate with Account Managers to expand accounts, leveraging existing delivery success;
- Actively map the client’s organization and use meet-and-greet sessions during on-site visits to introduce yourself to lateral stakeholders (VPs, Directors);
- Ensure that delivery portfolio aligns with project requirements and the client’s annual strategic roadmap and OKRs;
- Proactively propose modernization, technical debt reduction, or product improvements to the client.
- Delivery Management:
- Lead Quarterly Business Reviews (QBRs) and high-stakes steering committee meetings, presenting value, ROI, and innovation roadmaps to C-level executives;
- Oversee the financial health of the entire portfolio, ensuring healthy margins across multiple engagement streams and forecasting revenue growth;
- Identify systemic risks across the account—technical, political, or financial—before they become issues;
- Serve as the ultimate escalation point, managing difficult conversations or delivery challenges;
- Travel quarterly to the assigned territory (USA) to conduct QBRs and dinner meetings.
- Team Management:
- Mentor and manage Delivery Managers, ensuring consultative delivery standards are applied consistently;
- Conduct 1:1s, build Personal Development Plans (PDPs), and manage career paths;
- Guide implementation of best practices in Agile, CI/CD, and quality assurance;
- Mentor the team to reach autonomy and foster a culture of excellence.
Must haves
- 6+ years of experience in Delivery Management, Program Management, or Technical Account Management, ideally within a Global Digital Consultancy or IT Services firm;
- Must possess a valid US B1/B2 Visa (or equivalent entry permission);
- Willingness to travel internationally (specifically to the US) at least once per quarter;
- Demonstrated experience managing Account P&L, driving organic growth (upselling), and supporting contract renewals;
- Experience managing other Managers and leading distributed, cross-functional teams;
- Exceptional English (C2/Native standard) with the ability to nuance language for negotiation, persuasion, and executive storytelling.
Nice to haves
- Proven track record of conducting onsite business trips, client workshops, and executive presentations in the US;
- Technical Background: ability to debate architecture, scalability, and product market fit with a CTO.
About us
Confidencial (Apenas para Cadastrados) is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you!
Perks and benefits
- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office, whatever makes you the happiest and most productive.
Job Type: Full-time
Work Location: Remote