End User Device Architecture Manager

Venha desempenhar o seu melhor papel com uma equipe de profissionais que sempre fazem as coisas certas, do jeito certo e pelas razões certas. Pronto para se juntar à nossa equipe?

🛠️WHY IS THIS JOB FOR YOU:

The Manager, End User Device Architecture provides enterprise-level architecture leadership for end-user devices—Windows/macOS laptops & desktops, iOS/iPadOS, Android, RF/industrial endpoints, and printers. The role designs standards, guides technology decisions, and steers the operational handoff from Transform to Run, ensuring secure, scalable, and cost-effective endpoint capabilities aligned to our business strategy.

🔎 💼 YOU HAVE:

•      Bachelor Degree completed.

• 7+ years in EUC/endpoint engineering or architecture with hands-on experience in Intune (MDM/MAM), MECM, Autopilot, Entra ID/Azure AD, Conditional Access, Defender, and BitLocker.

• Expertise in Windows 10/11, macOS, iOS/iPadOS, Android enterprise management; familiarity with Universal Print and modern packaging/patching.

• Proven ability to publish architecture standards and drive cross-functional buy-in with PMO, Security, Run operations, and MSP partners.

•       Ability to work effectively across regions/time zones.

•       Fluent English.

🛠️ YOU WILL:

1) Architecture, Standards & Roadmaps:

1. Define and maintain enterprise standards for end-user devices across OS/hardware classes; publish versioned reference architectures and roadmaps.
2. Establish guardrails for image management, configuration baselines, application delivery, identity/endpoint posture, and device lifecycle (procure → build → operate → retire).

2) Modern Endpoint Management (MECM/Intune):

1. Architect Intune policies, compliance profiles, enrollment flows, and app delivery across platforms; ensure coherent coexistence with MECM.
2. Specify Cloud Management Gateway (CMG) design, Company Portal utilization, and Autopilot scenarios to manage remote/hybrid endpoints (including off-VPN).
3. Set packaging/patching standards (quality rings, pilot cohorts, rollback criteria) and telemetry models (e.g., Endpoint Analytics/Nexthink) to measure device experience.

3) Security & Compliance (Zero Trust by design):

1. Embed device posture, Defender AV/EDR, BitLocker, LAPS/EPM, and Conditional Access into baseline architecture; align with CyberSecurity on controls and exceptions.
2. Define audit-ready evidence (policy compliance, patch levels, encryption attestation) and support regulatory initiatives impacting endpoints.

4) Transform → Run Operational Transition:

1. Create RACI and runbooks for handoff of build/operate tasks to Run teams/MSPs; standardize tooling/processes to simplify support.
2. Reduce technical debt by consolidating legacy configurations, retiring redundant tools, and codifying “golden” images/profiles.

5) Stakeholder Engagement & Governance:

1. Lead architecture reviews and backlog prioritization with PMO; communicate decisions and trade-offs to business partners (North America, Brazil, Poland).
2. Contribute to governance frameworks and decision-making guidelines for design/build activities within ETS Projects – Design & Build.

      6) Vendor & MSP Integration:

1. Define technical requirements for RFPs; evaluate vendor solutions (MSP, hardware, software) and drive price/performance outcomes for EUC services.
2. Ensure architecture compatibility with Service Desk/ITSM/ITAM processes and MSP operational models.

7) Continuous Learning & Thought Leadership:

1. Track technology trends relevant to EUC (e.g., AI-assisted patch ring prioritization); bring forward pragmatic recommendations and share insights across the enterprise.

BENEFÍCIOS

Bem-Estar Físico: Assistência Médica e Odontológica, Check-Up Anual, Prótese e Órtese, Espaço Mamães, Programa Gestante, Fretado, Ginástica Laboral, Gympass, Restaurante, Vacina contra gripe.

Bem-Estar Financeiro: Adiantamento Salarial Emergencial, Complemento Salarial, Auxílio Creche, Auxílio para Filho(a) com Deficiência Intelectual, Previdência Privada, Empréstimo Consignado, Seguro de Vida, Assistência Funeral, Vale Alimentação/Vale Refeição.

Bem-Estar Mental: Apoio Confidencial (Apenas para Cadastrados), Preparação para o Futuro – Seu Melhor Futuro

Senso de Pertencimento: Presente de Natal para crianças até 12 anos, Cesta de Natal, Homenagem por Tempo de Casa, Kit Escolar, Kit Natalidade, Programa de Reconhecimento Especial.

Bem-Estar Interpessoal: Licença Maternidade e Paternidade Estendida.

Promovemos uma cultura inclusiva e diversificada na qual todas as pessoas se sentem bem-vindas, valorizadas e incluídas. Equipes inclusivas promovem um senso de pertencimento que incentiva todos a contribuir e são consistentes com nossa visão e a Promessa da Confidencial (Apenas para Cadastrados). Oferecemos ferramentas e treinamento para ajudar nossos profissionais a desenvolverem suas habilidades e avançar em suas carreiras.

Estudos mostram que grupos minoritários deixam de se candidatar quando não cumprem um único requisito da vaga. Não se preocupe! Faça a sua aplicação e analisaremos o seu currículo da melhor forma possível.