FinCrime Manager (Fraud)

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Confidencial (Apenas para Cadastrados) has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 70+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

Financial Crime Operations is at the forefront of Confidencial (Apenas para Cadastrados)’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Confidencial (Apenas para Cadastrados).

We're looking for an experienced Fraud Risk Manager to drive proactive threat mitigation using advanced analytics and scalable control frameworks. You'll transform reactive monitoring into predictive defence, minimising exposure to financial crime while safeguarding the trust of millions of customers worldwide.

Up to shape what's next in finance? Let’s get in touch.

• Advising Product, Operations, and Engineering on fraud risk exposure and effective control design
• Supporting the development of scalable, tech-enabled fraud prevention solutions that can be deployed globally
• Reviewing fraud performance data to identify emerging trends, typologies, and control gaps
• Driving root-cause analysis and remediation of high-loss scenarios or escalated fraud complaints
• Partnering with internal teams to deliver solid oversight of fraud controls (including outsourced components)
• Collaborating cross-functionally to balance risk reduction with customer experience
• Delivering fraud MI, dashboards, and analysis to enable data-driven decision-making
• Conducting quality assurance of fraud interventions, investigating poor customer outcomes, and recommending enhancements

• 4+ years of experience in fraud risk within a 1LoD or product advisory role
• An understanding of fraud typologies, controls, and key risk indicators across retail and business banking
• Expertise driving measurable reductions in fraud losses and improving fraud detection coverage
• Familiarity with fraud analytics, transaction monitoring systems, or rule logic
• The ability to translate fraud risks into practical, scalable control solutions that work across tech stacks
• Great collaboration skills with experience working across functions like product, compliance, and data
• Experience in a global bank or leading fintech
• An analytical mindset with a bias for action and pragmatic decision-making

• To be a Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crimes Specialist (CFCS)
• An ICA Specialist Certificate in Fraud Technology
• Exposure to crypto or investment product

Building a global financial super app isn’t enough. Our Confidencial (Apenas para Cadastrados)ers are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Confidencial (Apenas para Cadastrados) channels. We don’t use any third-party services or platforms for our recruitment.
• Always double-check the emails you receive. Make sure all communications are being done through official Confidencial (Apenas para Cadastrados) emails, with an @Confidencial (Apenas para Cadastrados).com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Confidencial (Apenas para Cadastrados). I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Confidencial (Apenas para Cadastrados) may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Confidencial (Apenas para Cadastrados)'s Candidate Privacy Notice

Notice: This is a remote position based in Brazil.