Salário: R$ 3.000 a R$ 6.000 por mês
Área: Tecnologia da Informação
Nível: Junior
Healthcare Receptionist (Client Advocate) - Remote
We are a healthcare administration solutions company specializing in providing comprehensive support to healthcare providers. Focused on mental health therapists in the United States, our services include healthcare billing and remote reception services. What sets us apart is our commitment to personalized care – each client is assigned dedicated professionals, ensuring a personalized and attentive approach. Our company culture is rooted in friendliness, a people-first mentality, attention to detail, timeliness, and transparent communication. Join us in shaping the future of healthcare operational excellence.
Responsibilities:
- Handle patient scheduling and inquiries
- Handle client inquiries and support
- Collaborate with healthcare providers for accurate documentation
- Provide regular reports
- Coordinate with team members to ensure clear communication and completion of tasks
- Ensure timeliness, accuracy, and clear communication in all tasks
- Miscellaneous administrative tasks
Essential Skills:
- Excellent English communication skills: speaking and writing (high fluency/native speaker level)
- Strong customer service/communication background
- Friendly and outgoing
- Strong attention to detail
- Leadership qualities and initiative
Preferred Skills:
- Knowledge of EHR platforms
- Proficiency in G-Suite applications
Experience and Education:
- Experience in English customer service
Schedule: 9 AM–5 PM US Utah Time
This is a fully remote position.
Job Type: Full-time
Pay: From R$18.00 per hour
Application Question(s):
- In your own words, explain how you developed North American English native or near-native level accent and fluency. If you do not have native or near-native level accent and fluency, you will not be hired for this position.
Experience:
- English Customer Service: 3 years (Required)
Language:
- English (Required)
Work Location: Remote