* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Senior
Part of the Hoam Ventures Group, Vendor Smart is a platform that connects property managers with a broad network of specialized service providers. Through this, we simplify and enhance the management of condominium projects.
The Payment Conversion Specialist role is responsible for drive conversion from paper check payments to virtual card and ACH payments through outbound sales calls, benefit-driven conversations, hands-on setup support, and persistent follow-up.
The ideal candidate is someone who is comfortable with high-volume outbound calling and objection-handling capabilities.
What your day-to-day will look like:
- Execute high-volume outbound phone outreach to vendors with recent invoice submissions;
- Educate vendors on the benefits of V-Card and ACH payments;
- Overcome objections and convert vendors from paper checks to digital payments;
- Conduct multiple follow-up attempts (2–3+) to drive connection and enrollment;
- Guide vendors through payment setup, enrollment, and activation;
- Respond to inbound calls and emails from vendors returning outreach;
- Ensure successful payment execution post-enrollment;
- Track outreach activity, follow-ups, and conversion outcomes;
- Independently manage daily call lists, priorities, and follow-up schedules;
- Coordinate with internal teams to resolve vendor payment issues or questions.
What we expect from you:
- Strong verbal communication skills;
- Proficiency in English;
- Comfort with high-volume outbound calling;
- Sales and objection-handling capabilities;
- Strong organizational and time-management skills;
- Ability to work independently in a goal-driven environment;
- Proficiency with basic computer tools (email, spreadsheets, CRM systems);
- High school diploma or equivalent required.
You will stand out if you have:
- Experience in outbound sales, callcenter, or vendor-facing roles;
- Familiarity with ACH, virtual cards, or payment processing;
- B2B sales experience;
- CRM, call-tracking, or ticketing system experience;
- Associate’s or Bachelor’s degree preferred but not required.
Want to learn more about us? We invite you to take a look at our website: Public Home Page | VendorSmart