* Salário: R$ 3.000 a R$ 6.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Junior

Workforce Development Coordinator

Job Locations: Remote, Brazil

Functional Department: Partnerships -Sales

Type: Regular, Full-Time

Working hours: 8:30AM to 5:30PM CST

Vision: Transforming how the world discovers, develops, and unleashes cyber talent.

Mission: We’re not just filling skills gaps—we’re redefining how companies hire, grow, and retain the people who power their security future.

At QuickStart, we are committed to upholding the following core values:

The Sales/Business Development Representative will serve inbound leads. This role owns rapid response, pre-qualification, and meeting setting for Strategic Partnerships team.

The SDR is responsible for responding to all lead types (web forms, paid ads, referrals, marketing campaigns) within 15 minutes, conducting thorough pre-qualification using the Pre-Qualification Framework, and setting qualified meetings that Partnerships Manager actually want to take. Success in this role directly impacts Manager's calendar quality, enrollment conversion rates, and overall revenue generation.

The SDR attends the first 2-3 minutes of each Manager's meeting to provide intros and context, then drops off. This role requires speed, persistence, qualification discipline, and exceptional CRM hygiene.

Responsibilities, include but are not limited to:

Speed-to-Lead Response (<15 Minutes)

· Respond to ALL inbound leads within 15 minutes during business hours (8 AM - 6 PM local time)

· Use multi-channel approach: Call first, email immediately, text if no answer

· Leave professional voicemail + send warm email referencing their specific inquiry

· Set immediate follow-up reminder if no contact on first attempt

· Track and report speed-to-contact metrics daily

Pre-Qualification & Meeting Setting

· Conduct 8-10 question pre-qualification covering: eligibility, employment status, commitment, patience, motivation, prerequisites

· Disqualify candidates who will not succeed

· Set meetings ONLY for candidates who pass minimum criteria

· Schedule directly on Partnerships Manager calendar using Calendly/HubSpot meetings tool

· Aim for 30-40 qualified meetings set per month (avg 1.5/day)

Meeting Coordination & Show Rate Optimization

· Send calendar invite immediately with Zoom link and pre-meeting prep

· Email candidate confirmation within 1 hour with "what to expect"

· Email Partnership Manager within 1 hour with candidate summary and pre-qual answers

· Send 24-hour reminder email to candidate

· Send 1-hour reminder text to candidate

· Join first 2-3 minutes of meeting to make intro, provide context, then drop

· Target 75%+ show rate through systematic confirmations

CRM Excellence & Pipeline Hygiene

· Log every call, email, and text immediately in HubSpot

· Document all 8-10 pre-qual answers in meeting notes before booking

· Keep lead status current: New → Contacted → Qualified → Meeting Set

· Close unresponsive leads after 7-10 touches over 2 weeks

· Maintain clean pipeline with no stale/orphaned records

Collaboration & Communication

· Provide detailed handoff notes to Manager before every meeting

· Flag concerns or red flags discovered during pre-qual

· Attend weekly pipeline meetings with sales leadership

· Share feedback on lead quality and conversion patterns

· Coordinate with marketing on lead source performance

Key Performance Indicators (KPIs)

· Speed-to-Contact: <15 minute average response time on new leads

· Contact Rate: 40%+ of leads reached (phone conversation)

· Pre-Qualification Rate: 60%+ of contacted leads pass initial screen

· Meetings Set: 30+ qualified meetings scheduled per month

· Show Rate: 75%+ of scheduled meetings attended

· CRM Compliance: 100% of activities logged same-day

· Daily Activity: 20+ leads worked, 60+ contact attempts, per day

Personal Attributes

· Relentless work ethic with ability to maintain energy in high-volume outreach environment

· Speed-obsessed - treats every lead like money on the table

· Qualification discipline - not afraid to disqualify bad fits

· Excellent phone presence - warm, professional, confident

· Detail-oriented with strong CRM discipline

· Team player who protects Manager time by setting only qualified meetings

· Growth mindset - open to coaching and process improvement

· Mission-driven - genuinely cares about helping people access career opportunities

Minimum Qualifications:

Education and Experience

· 1-2 years experience in BDR, SDR, appointment setting, or inside sales

· Proven track record of meeting/exceeding activity and conversion metrics

· CRM proficiency required (HubSpot strongly preferred)

· Comfortable with rapid-fire phone work (50-100 dials/day)

· Strong written communication for emails and text messages

· Ability to work independently with minimal supervision

· High school diploma required, some college preferred

· Experience in workforce development, education, or non-profit a plus

Job Types: Full-time, Contract

Work Location: Remote

Sales Development Representative