Senior Technical Writer

About Confidencial (Apenas para Cadastrados)

We are a global technology company specializing in digital applications and security. Our platform helps companies operate more agilely, reducing response times and increasing the reliability of their systems.

At Confidencial (Apenas para Cadastrados), our purpose is to simplify application development and transform the future with cutting-edge technology. Here, you will have the chance to develop in an innovative environment, alongside a high-performance team, working on real challenges and creating solutions that make a difference.

About the Position

As a Senior Technical Writer at Confidencial (Apenas para Cadastrados), you will be responsible for the technical content experience of our products. Your work will ensure that developers and users find clear, actionable instructions and resources to adopt and deepen their use of the platform in a fully self-service way.

More than just documenting, you will create content that demonstrates how to use our platform in practice, including code samples, tutorials, videos, and demos that make our products easy to understand and apply in real-world scenarios. You will also act as a knowledge multiplier in application development and security, helping drive scalable growth for Confidencial (Apenas para Cadastrados).

You will be part of the Product Marketing team, working closely with Product Engineering, Developer Relations, and Marketing to create learning experiences that accelerate the adoption of our solutions.

Key Responsibilities

• Technical Documentation: Create, review, and maintain clear, accurate, and up-to-date technical content—such as product references, API documentation, developer guides, and reference architectures.
• Tutorials and Code Samples: Produce code examples, step-by-step tutorials, and practical guides showcasing real-world product usage.
• Technical Blog Posts: Write blog articles on technical topics that educate and engage readers, providing insights relevant to their interests and use cases.
• Solutions & Use Cases: Develop detailed solution-oriented content and use cases that demonstrate how Confidencial (Apenas para Cadastrados) products solve real business and technical challenges.
• Demos and Video Content: Record videos, technical walkthroughs, and product demos to support developer learning.
• Technical Glossaries and Learning Content: Create and maintain technical glossaries and relevant learning materials to support consistent understanding of Confidencial (Apenas para Cadastrados)’s products and ecosystem.

Required Qualifications

• Strong technical knowledge of protocols and standards for web applications;
• Previous experience in development teams and/or technology SaaS/PaaS products;
• Proven experience generating technical documentation for developers;
• Excellent technical writing skills in English and Portuguese;
• Familiarity with programming languages and development frameworks;
• Experience using AI tools for technical writing and code development;
• Fluent English (speaking, reading, and writing).

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or related field (or equivalent experience);
• Practical experience with Git and docs-as-code workflows;
• Familiarity with databases (SQL, NoSQL, GraphQL), JSON, Markdown, HTML/CSS;
• Experience with distributed systems, serverless applications, or cloud platforms;
• Experience producing audiovisual content (technical videos, screencasts, webinars);
• Experience with documentation frameworks such as Diátaxis, Astro Docs, or similar;
• Spanish (written).

Benefits & Confidencial (Apenas para Cadastrados) Way of Life

• CLT hiring model;
• Health and dental plan;
• Flexible VR and VA (Flash Card), including during vacation periods;
• Transport voucher without payroll deduction;
• Annual internal hackathons;
• Mobility allowance (additional amount for travel);
• Freestyle (incentive to customize the workstation);
• Stock options (according to policy);
• Birthday day off;
• TotalPass;
• Flexible working hours (really flexible);
• Nomad Program to work from anywhere for up to 30 days per year (according to policy);
• Annual international exchange program.

FlexWork Model

We offer a FlexWork model that prioritizes acculturation and collaboration. For the first three months, you will work on-site in the local office, an essential step in building solid relationships and a genuine connection with our values and culture. We believe that this initial immersion not only strengthens the team, but also boosts creativity and innovation.

After this period, you will have the possibility to apply for the hybrid model, working on-site at least three times a week. This approach balances interaction in person and autonomy, creating a dynamic and productive working environment.

At Confidencial (Apenas para Cadastrados), all applications are welcome, regardless of gender, sexual orientation, age, pregnancy, disability, ethnicity, color, country of origin, or religion. We believe that an inclusive environment contributes to our success and that respect is present in all our relationships.

Come and join our team! We look forward to getting to know you and walking a path of success in technology together!