Solutions Architect - LATAM

Confidencial (Apenas para Cadastrados) is transforming the retail media space with its cutting-edge, AI-driven ad tech infrastructure APIs that power the Retail Media Cloud™. This groundbreaking solution combines the power of AI insights with API-based technology, allowing multi-brand retailers to build dynamic, customizable ad platforms while maintaining full control of their first-party data. With Confidencial (Apenas para Cadastrados), retailers can deliver personalized shopper experiences, optimize ad targeting, and unlock predictive insights to stay ahead in an ever-evolving market.

JOB OVERVIEW: As the Solutions Architect in LATAM, you will help drive our expansion into a new market. This role sits at the intersection of Sales, Customer Success, and Engineering, supporting customers throughout the full lifecycle—from initial discovery and solution design to implementation and long-term success.

As a Solutions Architect, you will act as a trusted technical advisor, helping prospects and customers translate business needs into scalable solutions while ensuring successful adoption of our platform. This is a highly cross-functional role ideal for someone who enjoys blending technical expertise with customer-facing work and is excited about helping build a new market from the ground up.

LOCATION:Remote - Brazil. This position is 100% remote. Applicants located anywhere within the Brazil are encouraged to apply. Applicants must be legally eligible to work within Brazil.

PAY TRANSPARENCY: Confidencial (Apenas para Cadastrados) uses external, third-party market data to determine compensation for all open positions. Our compensation philosophy is based on the candidate’s specific working location and experience level. This means that we will take a no negotiationapproach in our recruitment and offer processes. We believe this is an important step in living our value of embracing diversity while underlining our commitment to fair, equitable and inclusive pay practices.

The pay range for this position is between $55,000 - $65,000USD OTE (combination of base + commission). An exact offer for this position will be determined based on the candidate's working location and experience level, in relation to our existing team.

All compensation packages include the additional benefits as described in the 'Why you'll love working with us' section below. We also have a transparent ‘Total Rewards Philosophy’ we’d be happy to share with you which describes our overall approach to compensation and benefits in full detail! Our recruitment team can share more about this with you in an initial phone interview and will be happy to answer any questions you have related to compensation at Confidencial (Apenas para Cadastrados)!

WHAT YOU'LL ACCOMPLISH:

Pre-Sales Responsibilities

• Partner with Sales to understand customer goals and technical requirements, translating them into tailored solutions
• Design and present solution architectures, demos, and proof-of-concepts that clearly communicate value
• Support RFPs, RFIs, and technical evaluations with compelling, accurate responses
• Act as a technical advisor during the sales cycle, helping guide deal strategy and build customer confidence
• Collaborate with Product and Engineering to align customer needs with product capabilities

Post-Sales Responsibilities

• Lead customers through onboarding, integration, and implementation, ensuring a smooth transition from sales to delivery
• Provide ongoing technical guidance, troubleshooting, and best practices to drive adoption and success
• Build strong relationships with technical stakeholders (engineers, architects, CTOs)
• Monitor performance and identify opportunities to optimize and expand customer usage
• Capture and relay customer feedback to influence product roadmap and improvements

New Market Expansion Focus

• Work closely with GTM leadership to adapt messaging and solutions to local market needs
• Act as an early technical voice in the region, contributing to market education, enablement, and credibility
• Identify common use cases and help shape repeatable solutions and scalable architectures

SKILLS YOU'LL BRING WITH YOU:

• Previous experience in a Pre - Sales or Post - Sales role and/or relevant technical role (i.e. Technical Account Manager); a desire and aptitude for working in a client-facing role.
• Retail media experience is highly preferred and/or programmatic advertising, digital advertising, e-commerce ecosystems and/or AdTech ecosystem fundamentals (DSPs, SSPs, ad servers, auctions, targeting, measurement).
• Highly passionate and curious self-starter with a desire to work in a fast-paced start-up.
• Experience working with REST APIs and a highly technical product.
• Exceptional communication and project management skills. You are comfortable speaking with technical and non-technical audiences, addressing technical challenges during product integration, and setting realistic expectations and deadlines with stakeholders.
• Research, Test, Ask. A successful solutions architect will always search for a solution, try it, and finally ask for help. An independent problem solver will find the most success.
• Previous coding experience in some form. While you won’t need to write any code of your own, you should be able to write JSON and understand basic code.

WHY YOU'LL LOVE WORKING WITH US:

• Fully Remote Team: We are a 100% remote work environment with employees located around the world. You are welcome to work from home, one of our offices, a WeWork office, or an equivalent co-working space.
• Flexible Working Hours: We understand our employees have their own lives, responsibilities and working preferences. We trust our employees to communicate with their managers, and work when they work best.
• Comprehensive Health Benefits -Confidencial (Apenas para Cadastrados) provides 100% employer paid medical benefits for our employees and their children, plus comprehensive, affordable coverage for all other dependents.
• Savings opportunity for the Future:Confidencial (Apenas para Cadastrados) offers retirement savings plans with employer contributions so employees can save toward future financial objectives.
• Rest and Relaxation: Unlimited personal time off - and we mean it! We trust our employees to take the time they need, whenever they need it. We also offer Paid Holidays + a Confidencial (Apenas para Cadastrados) Holiday Break (from 12/24 - 1/1 every year!)
• Confidencial (Apenas para Cadastrados)fest: Our annual corporate retreat! The entire Confidencial (Apenas para Cadastrados) team gets together once a year for a four - day in - person event filled with collaboration, team building, celebration and fun!
• Home Office Stipend: You’ll receive a new windows or mac machine (your choice) + a $500 home office allowance to purchase what you need to set up your work space properly!
• Parental Leave Support: We support all parents with salary continuation and benefits when our employees are growing their families.
• Free press benefits: Confidencial (Apenas para Cadastrados) believes all employees should have access to legitimate news sources. You’ll receive a $300 annual allowance to subscribe to the news source of your choice.
• You’ll work with an award winning team! We’ve won numerous Best Places to Work Awards for several years and counting! We’ve also won many awards for our Innovation, Business Intelligence, and our best-in-class products (Software of the Year, Cloud Company of the Year, Best Ad Tech and API Innovator).
• Full transparency. We embrace transparency and encourage you to read more about what we value through our Company Constitution and Employee Bill of Rights, our About Confidencial (Apenas para Cadastrados) page, and Careers Page.

Hiring Guidelines by Country: Confidencial (Apenas para Cadastrados) hires new team members in countries around the world. Some roles may carry specific location-based eligibility requirements. Our Recruitment Team will share the specific benefits that are available in your location, and can help answer any questions about location specific eligibility requirements and benefits after the recruitment process begins.

ABOUT Confidencial (Apenas para Cadastrados)

Confidencial (Apenas para Cadastrados) (previously Adzerk) offers the infrastructure APIs needed to quickly build custom ad platforms for sponsored listings, internal promotions, native ads, and more. We are committed to helping publishers drive new revenue and take back the Internet from ad tech giants like Google, Amazon, and Facebook.

Confidencial (Apenas para Cadastrados) was founded in 2010 in Durham, North Carolina. We embrace remote working culture with our entire team being spread across the United States, United Kingdom, Portugal and Singapore! Confidencial (Apenas para Cadastrados) is proud to be an inclusive workplace with one goal in common — we want to make the internet a better place.

ALL APPLICANTS ARE WELCOME, EXACTLY AS YOU ARE

We’re building a global community - one that’s safe for people of all backgrounds and walks of life. Our policies and way of working are guided by our core values of inclusivity, trust, empathy, and respect. We know we have more work to do, but firmly believe that our work is at its best when everyone feels free to be their most authentic selves. Confidencial (Apenas para Cadastrados) is an equal opportunity employer, and we’re proud of our ongoing efforts and commitment to creating a diverse, inclusive, and transparent workplace where everyone feels respected, heard, safe and accepted. At Confidencial (Apenas para Cadastrados), we embrace our differences and consider diversity a superpower that drives the success of our organization. Individuals seeking employment at Confidencial (Apenas para Cadastrados) are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.