Account Manager, Inside Sales

As the largest pureplay adhesives company in the world, Confidencial (Apenas para Cadastrados)’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

The Account Manager - Inside Sales at Confidencial (Apenas para Cadastrados) is responsible for identifying customer needs and connecting them to the appropriate teams to support business opportunities. This role builds long-term customer relationships through proactive account management and consistent service delivery. It also involves analyzing buying trends to better understand and support assigned accounts.

Primary Responsibilities

• Conduct 25–35 outbound calls daily
• Document all customer interactions in CRM
• Achieve targeted levels of customer meetings
• Execute regional sales plans and meet revenue targets
• Manage assigned budgets and apply pricing strategies
• Provide professional representation to strengthen customer partnerships
• Support technical discussions and recommend product solutions
• Identify and close new business through research, outreach, and lead sourcing

Minimum Requirements

• Bachelor’s degree or equivalent experience
• 2+ years in sales, customer service, or account management
• Ability to manage CRM systems and update opportunity pipelines
• Strong communication and relationship‑building skills

Preferred Requirements

• Experience with outbound prospecting and cold calling
• Familiarity with Sales Force and other lead‑generation tools
• Knowledge of industrial or technical product environments
• English and Spanish is a plus
• Experience with Power BI, Excel

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Confidencial (Apenas para Cadastrados) is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

Confidencial (Apenas para Cadastrados) does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Confidencial (Apenas para Cadastrados), a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, Confidencial (Apenas para Cadastrados) shall not be obligated for payment of any fee or compensation.