* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Gerente

Product ops

Advertising Program Manager, Business Integrity - LATAM

Location
:

Sao Paulo

Employment Type
:

Regular

Job Code
:

A96806

Responsibilities

About the Team:
The Advertiser Experience LATAM team collectively provides support in the LATAM region to drive improvement regionally and globally. The team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce, ensuring high advertising quality on our platform.

As a Program Manager in our Advertiser Experience LATAM team, you will partner directly with our clients in collaboration with the Sales team to enhance advertisers' experience on our platform. You will collaborate with cross-functional stakeholders in Policy, Training, and Operations to assess and optimize existing services, providing qualitative and quantitative feedback on emerging issues.

Additionally, you will develop strategic playbooks and initiatives in the LATAM region driving support each quarter and each half, driving improvements.

Responsibilities:

Partner with cross-functional teams, particularly our Sales function, to lead and contribute to large-scale strategic projects as well as solve ongoing operational problems at scale.
Build strong, strategic relationships with leaders across LATAM Sales, and Integrity.
Improve operational metrics through educational initiatives and proactively communicate regular updates, concerns, trends, and the impact of changes to internal and external stakeholders.
Effectively communicate our broader policy approach to internal and external audiences, as required.
Manage, coordinate, and support policy enforcement projects as needed.
Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support the position.
Leverage data-informed insights to drive new products and initiatives.
Work with data and measurement partners to identify and track key program performance indicators, ensuring the results contribute to overall company, product, customer, and community experience goals.
Identify trends to enhance support and detection processes and improve team efficiency.
Consult and coach sales & advertisers to achieve greater results on Confidencial (Apenas para Cadastrados) platforms.

Qualifications

Minimum Qualifications:

4+ years of work experience in an operations, analytics, project and program management environment.
Demonstrated experience initiating and driving projects to completion with minimal guidance.
Innovative and process-oriented, experienced in taking the lead on issues with a data-driven pragmatic approach.
Experienced in working collaboratively within a diverse team and environment.
Entrepreneurial mindset, self-driven, adept at dealing with ambiguity, and experienced in working in fast-paced environments with a passion for innovation.
Proficiency in Spanish and English is required to collaborate with global partners, including teams based in English and Spanish-speaking regions. These interactions include leading and participating in meetings that are conducted in English as well as corresponding in chat or emails.

Preferred Qualifications:

Experience in Trust and Safety or Advertiser Integrity for social media platforms.
Experienced in communicating the results of analyses with senior stakeholders of multiple cross-functional teams to influence the strategy and approach.
Experienced in ramping up a program from concept and formulating frameworks.

Job Information

About ByteDance Brazil

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including Confidencial (Apenas para Cadastrados).

Why Join Us

Inspiring creativity is at the core of Confidencial (Apenas para Cadastrados)'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

Confidencial (Apenas para Cadastrados) is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Confidencial (Apenas para Cadastrados), our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Confidencial (Apenas para Cadastrados) Accommodation

Confidencial (Apenas para Cadastrados) is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request