* Salário: R$ 6.000 a R$ 11.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Pleno

Department Operations

LevelExperienced (Individual Contributor)

LocationSão Paulo

The Operation teams at Confidencial (Apenas para Cadastrados) covers the operational end-to-end process, from when the buyer searches for a product listed on the Confidencial (Apenas para Cadastrados) platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

About the Team:

About Shô
Here at Shô, we believe that every member of our team is essential to our success, and that diversity of perspectives and experiences is key to driving our business forward and fueling our purpose of changing the world for the better. Being part of our team means having the opportunity to grow within a culture of agility and innovation. If you love taking on big responsibilities and doing what’s never been done before, Shô is the place for you. Here, you’ll face great challenges, collaborate with a diverse team, and contribute to the future of e-commerce in Brazil creating a positive impact on the lives of millions of people.

Work Model
We have adopted a hybrid work model, which allows people to adjust their work environment according to their personal needs, while also promoting collaboration and interaction in the office.

Job Description:

Your Mission

Responsible for specific payment fraud prevention projects, with the ability to develop processes that improve the operational and analytical efficiency of the team. Working closely with other teams, especially Operations and Product, is key to finding the optimal solution to each initiative. The Project Manager should be able to independently get information from and share information with both local and global teams, as well as to

approach and negotiate with external vendors when needed.

What Your Day-to-Day Will Look Like

Lead projects related to payment fraud prevention;
Get together the Product and Payment teams for the development of cross-area initiatives;
Develop standard operating processes on payment fraud prevention analysis;

Expected Results: Achieve overall targets settled for the initiatives within their own scope of work.

Requirements:

What You Need to Take on This Challenge

Degree Required in Business Administration, Engineering, Computer Science or related areas
Advanced level of Microsoft Office (Excel and PowerPoint), Power BI and
Basic knowledge of SQL
Language Advanced English
Relevant experience in Fraud Prevention or in any Project-related role.

Benefits

Medical and dental assistance, extended to dependents;
Partnership with Gympass and TotalPass;
Flexible meal/food allowance;
Transportation voucher, mobility allowance, or on-site parking;
Flexible benefits program;
Access to Zenklub;
Discretionary annual bonus tied to performance.

COME MAKE HISTORY WITH US.
WHAT MAKES YOU UNIQUE, MAKES US BETTER!

Analista de Projetos Pleno - Prevenção a Fraudes