* Salário: R$ 3.000 a R$ 6.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Junior

General Information

Req #

WD00100404

Career area:

Information Technology

Country/Region:

Brazil

State:

São Paulo

City:

Sao Paulo

Date:

Monday, June 8, 2026

Working time:

Full-time

Additional Locations:

Brazil - São Paulo - São Paulo

Brazil - São Paulo - Sao Paulo

Why Work at Confidencial (Apenas para Cadastrados)

We are Confidencial (Apenas para Cadastrados). We do what we say. We own what we do. We WOW our customers.

Confidencial (Apenas para Cadastrados) is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Confidencial (Apenas para Cadastrados) has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Confidencial (Apenas para Cadastrados)’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Confidencial (Apenas para Cadastrados) is listed on the Hong Kong stock exchange under Confidencial (Apenas para Cadastrados) Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Confidencial (Apenas para Cadastrados)’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.Confidencial (Apenas para Cadastrados).com, and read about the latest news via our StoryHub.

Description and Requirements

Role Overview

This role focuses on leveraging operating system-level insights to identify root causes of IT issues and drive automation across service delivery.

You will work across Windows, macOS, and Linux environments to analyze system behavior, improve operational efficiency, and implement automated remediation workflows.

Key Responsibilities

Analyze system logs and OS-level events across Windows, macOS, and Linux environments to identify recurring issues and root causes
Identify opportunities for automation and implement remediation workflows to improve IT operations
Support continuous improvement through data analytics, observability, and predictive insights
Collaborate with Service Desk, Curatorship, and Engineering teams to operationalize automated solutions
Contribute to improving service stability, performance, and user experience

Key Skills & Competencies

Strong written and verbal communication skills
Deep technical expertise in operating systems (Windows, Linux, macOS), including troubleshooting and log analysis
Proficiency in automation and scripting (PowerShell, Python, or low-code/no-code platforms)
Applied knowledge across a broad range of IT processes, technologies, and interdependencies
Ability to apply advanced technical principles to solve complex problems and deliver effective solutions
Strong analytical mindset with the ability to connect technical insights to business outcomes

Qualifications & Experience

Experience:
Strong technical background in operating systems, automation tools, and enterprise IT environments
Education:
Undergraduate degree in an IT-related discipline, supplemented by relevant IT certifications