* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
Job Specific Essential Duties & Responsibilities:
Data collection and analysis:
- Collect data from multiple source systems
- Improve data quality
- Identify new data sources
- Restructure data to a common format
- Analyze collected data
- Compare results with the KPIs of analyzed process
- Identify variations and trends
Creation of reports / Presentation:
- Agree with stakeholders on needed reports
- Develop presentation possibilities which fit to the needs of the stakeholders
- Generate and deliver reports to identified stakeholders
- Strive after high degree of automation of the report creation process
Continuous improvement:
- Analyze created reports critically and consult stakeholders with regards to provided reports
- Review reports and recipients frequently, make sure all created reports are valuable and needed
- Provide recommendations and solutions that take into account the nature of our
organization, the relationship we have with other Global Technology, and
our internal organization and culture
- Identify room for improvements
- Implement developments
Operational Duties:
- Support IT Service Management organization in fulfilling their business goals
- Represent ICT and act as a contact point for other ICT departments in business projects
Has good communication Skills:
- Provides clear and detailed information to others.
- Expresses oneself effectively in one-on-one conversations and small groups.
- Shares information and viewpoints openly and directly with others.
Able to provide consultation and encourage collaboration:
- Shares own experience and expertise with others.
- Provides honest, helpful feedback to others.
- Appropriately involves others in decisions and plans.
- Encourages collaboration which draws on each team member’s strengths and experience to work together effectively.
- Works cooperatively with people from different technical backgrounds.
Policy Adherence:
- Follows through on commitments.
- Protects confidential information.
- Acts consistently with stated policies and practices.