Call Center Sales Agent (Warm Leads)

Craving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives results—and revenue. If you love connecting with people, crushing goals, and turning "maybe" into "yes," this one's for you.

About the Company:

This is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. They focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options.

Location: Latin America & the Philippines - Fully Remote

Your Mission: Day to Day Responsibilities

• Turn incoming calls and online leads into confirmed self-storage rentals

• Guide customers through unit options and pricing, matching needs with solutions

• Upsell when appropriate to boost revenue and occupancy

• Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals

• Log customer interactions in the CRM with accuracy and timeliness

• Hit key performance targets: conversions, follow-ups, and call volumes

• Collaborate in team huddles and training sessions to stay sharp

• Provide top-tier, on-brand customer service every time

Your Toolbox: Skills to be Successful

• 1+ year in sales or a call center (bonus points if you’ve done both)

• Confident, persuasive communicator with strong listening skills

• Goal-driven with a competitive edge and drive to exceed quotas

• Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.)

• Quick on your feet—adaptable, coachable, and ready to problem-solve

• Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls.

• Must be available to work within US time zones.

• An internet speed of at least 10 Mbps download and 5 Mbps upload is required.

Your Perks: What's in it for you

• 
  Working completely remote

• Location independence

• 15 Paid leave days

• Quarterly bonus

• Weekend bonus

• Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months)

• Long-term position with the opportunity to grow in a stable and growing Agency

• Great opportunity to grow

• You’ll be joining a high-level and fast-paced team

Why Confidencial (Apenas para Cadastrados)?
At Confidencial (Apenas para Cadastrados), we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.

What to Expect from Our Application Process?
Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions.

We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment.

Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.