* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Gerente
Our Product Team is looking for a Cassino Manager to join our squad! 🎲🏆
If you´re passionate about digital business and take fun as seriously as we do, this role, cloud be your jackpot!💥
As our Cassino Manager you will:
RESPONSIBILITIES
- Define and drive the strategic vision for the Casino vertical in alignment with company goals.
- Lead, mentor, and develop the Casino team, ensuring high performance and professional growth.
- Oversee evaluation, enhancement, and documentation of existing and new functionalities, features, and processes.
- Take ownership of the Casino roadmap and backlog, setting priorities and ensuring timely delivery.
- Supervise game curation, tournament design, and lobby management to maximize player engagement.
- Monitor and analyze player performance, identifying issues, opportunities, and implementing improvements.
- Ensure consistent optimization of first-party tables and dealer quality standards.
- Build and maintain strong relationships with 3rd party vendors, negotiating contracts and leveraging their products and services.
- Collaborate with Marketing and CRM teams to design impactful offers for retention, acquisition, cross-selling, churn prevention, upselling, and reactivation.
- Conduct market research and competitive analysis to identify emerging trends and opportunities in the industry.
- Partner with Customer Support to resolve escalated inquiries and ensure a seamless player experience.
- Work closely with Compliance to uphold Responsible Gambling standards and regulatory requirements.
- Ensure ongoing documentation of requirements, processes, and workflows to support scalability and efficiency.
Your areas of knowledge and experience include
- Minimum 5 years’ experience in online Gaming or a related industry, with at least 2 years in a managerial role.
- Strong leadership skills with proven ability to manage cross-functional teams and stakeholders.
- Deep understanding of table games and game shows: blackjack, poker, roulette, wheel of fortune.
- Strategic thinker with a user-centric mindset and ability to translate insights into actionable plans.
- Advanced analytical skills to interpret data, KPIs, and performance metrics.
- Degree in a related field; MBA or equivalent is a plus.
- Entrepreneurial spirit, adaptability, and proactive approach to challenges.
- Excellent communication and negotiation skills, with fluency in Portuguese and English; another language is a plus.