* Salário: R$ 3.000 a R$ 6.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Junior
Job Summary
The Cloud Support Engineer is responsible for delivering high‑quality operational support, deployment assistance, and technical guidance for SLB cloud-based solutions across Azure, AWS, and Google Cloud environments. The role ensures the reliable operation of digital applications within DELFI and associated platforms, supports customer onboarding and solution adoption, and resolves complex technical issues across infrastructure, applications, and data workflows.
This position collaborates closely with internal engineering teams, Geounits, solution teams, and customers to ensure cloud solutions are deployed efficiently, securely, and according to SLB best practices.
Key Responsibilities
- Operate and support cloud environments (Azure, AWS, GCP) in alignment with SLB security and governance standards.
- Provide technical support for incidents, service requests, and deployment activities related to cloud-hosted applications and infrastructure.
- Assist Geounits and internal customers throughout solution design, onboarding, deployment, and adoption of DELFI cloud solutions.
- Troubleshoot issues involving web applications, backend services, networking, and IaaS components across multi-cloud environments.
- Support data loading, migration, transformation, and integration activities.
- Deploy and maintain containerized workloads using Docker and Kubernetes.
- Collaborate with engineering and product teams to ensure optimal performance, reliability, and scalability of cloud-hosted applications.
- Maintain documentation, operational procedures, and best practices for cloud operations.
- Participate in on-call rotation as required.
- Support installation and configuration of on-premises or hybrid applications when applicable.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field.
- Hands-on experience with one or more cloud platforms (Azure, AWS, GCP).
- Working knowledge of Linux/Unix systems administration.
- Experience with Docker or Kubernetes container technologies.
- Familiarity with SQL/NoSQL databases and API-based integrations (REST/JSON/XML).
- Understanding of cloud networking concepts (VPC/VNet, IAM, firewalls, routing).
- Ability to diagnose and resolve technical issues across applications, infrastructure, and data layers.
- Effective communication skills, with ability to explain technical concepts to non-technical stakeholders.
- Advanced English, Fluent Portuguese
Preferred Qualifications
- Experience with automation and scripting (Python, Bash, PowerShell).
- Familiarity with Infrastructure as Code (Terraform, ARM, CloudFormation).
- Knowledge of data operations (ETL, data quality, data governance).
- Exposure to OSDU, DELFI workflows, or SLB Enterprise Data Management solutions.
- Experience troubleshooting microservices, virtualization, and distributed systems.
- Background supporting multi-region or multi-cloud environments.
Benefits
International Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Insurance
Health, vision, and dental insurance for you and your dependents available from day one.
Learning Opportunities
Global adventure, broad exposure, and limitless learning await you. You'll be part of the most multi-cultural and diverse team of experts in any industry, anywhere.
Diverse and Inclusive
Our exceptional and diverse people are the pulse and spirit of who we are. Every day, you will enrich your knowledge in an environment where differences in thought, creativity and experiences are embraced.
About Us
We are a global technology company, driving energy innovation for a balanced planet. Together, we create amazing technology that unlocks access to energy for the benefit of all.
Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.
SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or other characteristics protected by law.
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact [email protected] to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.