* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
Job Opportunity: Customer Service Intern
Department: Customer Service
Location: Santos
Main Responsibilities:
Provide customer support via email and phone, ensuring clear, polite, and professional communication.
Support daily customer service routines, handling inquiries and follow-ups.
Assist with invoicing and billing of charges, ensuring accuracy and compliance with internal procedures.
Support the sending of customer communications and notices, keeping clients properly informed.
Register and track customer requests, ensuring timely follow-up according to defined SLAs.
Act as a liaison between customers and internal teams to support request resolution.
What We Offer:
Hands-on learning experience in Customer Service operations.
Supportive and collaborative work environment.
Opportunity for professional development and growth.
Requirements:
Currently enrolled in Business Administration, International Trade, Logistics, or related fields.
Good written and verbal communication skills.
Basic knowledge of customer service routines is a plus.
Ability to organize tasks and manage multiple activities.
Proactive and eager to learn.
Detail-oriented and responsible.
Customer-focused mindset and good interpersonal skills.
Function:
Countries & Business Development