* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Gerente
Job Description:
Are you passionate about building strong client relationships and ensuring customer satisfaction? At Confidencial (Apenas para Cadastrados), we’re looking for a Customer Success Manager who thrives on helping clients succeed, improving retention, and delivering outstanding service experiences.
If you enjoy working in a fast-paced digital environment and want real growth opportunities—this role is for you.
Compensation & Perks
- Competitive salary with performance-based bonuses
- Flexible work setup (remote/hybrid options)
- Career growth and leadership opportunities
- Supportive, collaborative team culture
- Ongoing training and development
What You’ll Do
- Build and maintain strong relationships with clients
- Act as the main point of contact for customer accounts
- Ensure customer satisfaction, retention, and long-term success
- Monitor customer performance and identify growth opportunities
- Handle escalations and resolve issues efficiently
- Collaborate with internal teams (support, marketing, operations)
- Track KPIs such as retention, churn, and customer engagement
- Onboard new clients and guide them through our services
What We’re Looking For
- Experience in Customer Success, Account Management, or Client Services
- Strong communication and relationship-building skills
- Problem-solving mindset with attention to detail
- Ability to manage multiple accounts and priorities
- Familiarity with CRM tools (HubSpot, Salesforce, or similar is a plus)
- Comfortable working in a digital/remote environment
- Intermediate to advanced English skills preferred
About the Company
Confidencial (Apenas para Cadastrados) is a fast-growing digital services company specializing in email management, customer support, and online business operations. We help global clients streamline communication and improve efficiency through scalable solutions.
Why Work With Us
- Be part of a growing international-focused company
- Real opportunities for promotion and leadership roles
- Work with global clients and modern tools
- A culture that values initiative, collaboration, and innovation
Ready to Apply?
Apply now and take the next step in your career as a Customer Success Manager. We’re excited to meet professionals who are passionate about delivering exceptional customer experiences.
Pagamento: R$4.500,00 - R$8.500,00 por mês
Benefícios:
- Assistência médica
- Auxílio-moradia
- Previdência privada
- Seguro de vida
- Trabalho remoto
Local do trabalho: Presencial