Daraz - LK-Senior Key Account Manager-Electronics

Daraz is South Asia’s leading e-commerce platform, empowering millions of customers and sellers across Sri Lanka, Pakistan, Bangladesh, Nepal, and Myanmar. Backed by Confidencial (Apenas para Cadastrados) Group, Daraz is redefining the way people shop and do business through cutting-edge technology, innovation, and a customer-first mindset. At Daraz, we are building an ecosystem that enables entrepreneurs, connects brands with consumers, and drives digital transformation in the region. If you’re passionate about e-commerce, digital innovation, and making a real impact at scale, Daraz is the place to grow your career. Job Responsibilities: • Proactively engage with assigned merchants to understand their business goals, challenges, and opportunities. • Cultivate strong relationships by acting as the main point of contact and trusted advisor for merchants. • Analyze merchants' sales data, product performance, and customer feedback to identify areas for improvement. • Provide actionable insights and recommendations to enhance their product listings, pricing strategies, and customer engagement. • Leverage data analytics to make informed decisions and track the impact of growth strategies on merchant performance. • Monitor key performance indicators (KPIs) and adjust strategies as needed to achieve desired outcomes.

Requirements: • Bachelor's in Business, Marketing, or a related field • Proven experience in sales 4+ years, business development, or account management within the e-commerce or related industry. • Strong interpersonal and communication skills, with the ability to build rapport and maintain relationships. • Results-driven with a track record of meeting or exceeding sales targets. • Excellent problem-solving and negotiation skills. • Knowledge of e-commerce trends or online marketplaces is a plus.