Epic Sales Lead

At Confidencial (Apenas para Cadastrados), we believe that travel can transform people - and transformed people can transform the world.

Since 2014, we’ve been building a global community of conscious travelers and welcoming hosts, enabling meaningful connections and thousands of collaborative experiences around the world.

Our purpose is rooted in connection. We exist to foster personal growth, cultural exchange, and a more socially and environmentally sustainable world through travel.

Respect, inclusion, collaboration, and continuous learning guide everything we do. Being part of Confidencial (Apenas para Cadastrados) — as a traveler, host, or team member — means being part of a diverse, global community where different perspectives are valued and discriminatory behavior has no place.

Being part of Confidencial (Apenas para Cadastrados) means working with purpose - helping more people experience transformative journeys through connection.

We’re looking for someone who wants to grow with us and help create unforgettable collaborative experiences around the world.

Role Overview

The Epic Sales Lead I is responsible for the day-to-day performance and development of a team of Creator Sales Specialists.

This role acts as the first layer of leadership within the Epic Sales organization, ensuring Specialists consistently hit their quotas, maintain healthy pipelines, and successfully launch Creator-led Group Trips.

The Sales Lead combines coaching, performance management, and operational oversight, helping Specialists improve their sales skills while ensuring the team maintains strong execution across the Creator acquisition and launch lifecycle.

Key Responsibilities

Team Leadership

• Lead, coach, and develop a team of 7–10 Creator Sales Specialists.

• Conduct regular 1:1s focused on performance, pipeline health, and professional development.

• Monitor team morale, engagement, and accountability.

Sales Performance Management

• Own the sales performance of the pod, including:

  • Total Epic Trips sales

  • Avg sales per Specialist

  • Launch success and fill rates

• Ensure Specialists maintain strong prospecting activity and pipeline generation.

Pipeline & Execution Oversight

• Monitor CRM pipelines to ensure healthy prospecting, qualification, and deal progression.

• Identify stalled deals, blocked launches, or underperforming accounts and help Specialists unblock them.

• Ensure consistent adherence to the Epic Trips sales playbook.

Coaching & Skill Development

• Provide ongoing coaching on:

  • Creator prospecting

  • Qualification and negotiation

  • Trip positioning

  • PLF launch execution

• Help Specialists improve reply rates, qualification rates, and conversion performance.

Operational Coordination

• Work closely with:

  • Creator Success Lead to ensure a smooth onboarding and launch preparation

  • Sales Assistants to ensure PLF launches run effectively

• Flag operational issues affecting trip launches or fill rates.

Reporting & Feedback

• Provide regular performance insights and team updates to the Sales Manager.

• Share field insights about Creator behavior, objections, and product feedback.

Key Performance Indicators

• Team Epic Trips sales

• Avg sales per Specialist

• Creator-led launches

• Reply rate & qualification rate

• Fill rate & sellout rate

• Pipeline health and CRM hygiene

Requirements

• Proven experience leading high-performing sales teams
  Track record managing 5–10+ reps with consistent quota attainment and revenue growth.

• 
  Strong sales fundamentals across the full funnel
  Deep understanding of prospecting, qualification, pipeline management, and closing dynamics.

• 
  Hands-on coaching ability
  Demonstrated experience improving individual rep performance through structured coaching (1:1s, deal reviews, pipeline audits).

• 
  Data-driven mindset
  Comfortable using CRM data to track pipeline health, diagnose performance issues, and drive decisions.

• 
  Pipeline and execution rigor
  Experience enforcing sales processes, maintaining CRM hygiene, and ensuring consistent execution across a team.

• 
  Performance management & accountability
  Ability to address underperformance directly, set clear expectations, and drive measurable improvement.

• 
  Experience in high-velocity or volume-driven sales environments
  Comfortable managing multiple deals, short cycles, and high activity levels.

• 
  Strong communication and leadership skills
  Able to motivate, challenge, and align a team toward aggressive targets.

• 
  Cross-functional collaboration
  Experience working with Marketing, Operations, or Customer Success to improve conversion and delivery.

• 
  Ownership mindset
  Takes full responsibility for team results (not just activity), with a bias toward action and problem-solving.

Compensation

US$ 2.5K/month + quarterly commissions