* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
- Create and update process documentation.
- Assignment, tracking and closure of technical support services provided to different clients of Confidencial (Apenas para Cadastrados). These activities include:
- Access the ticket management system, for the services assignment.
- Request notification from the engineer in case any problem arises during the service.
- Record the services performed in the corresponding database or ticket management systems.
- These activities are not limiting.
- It is a position to gain experience in the labor area, especially for recent graduates who wish to obtain a first job.
- Verifiable experience, at least six months experience in IT or customer care service.
- Team player.
- Responsible and organized.
- Resourcefulness and proactivity.
- Time management skills and ability to prioritize work.
- Attention to detail and problem-solving skills.
- Have written and verbal communication skills.
- Please read carefully the details of the application, which includes weekly workload and monthly salary
Other requirements
Location: remote - Brasil y México
Monthly Financial Contribution (USD 215).
Working hours: 14:00 - 18:30
English Level : Intermediate/Advanced
Excellent work environment