Influencer Marketing Executive

Location: South Africa / South America- Remote First
Reporting to: Creator Partnerships Manager
Role type: Contract / Full-time

The Influencer Marketing Executive is responsible for the full creator journey — from identifying and onboarding top-tier TikTok and Instagram talent, to nurturing and incentivising an engaged affiliate community that consistently produces high-performing content. Bridging pipeline growth with performance marketing, this role ensures our creator network is always full, always active, and always contributing to both brand awareness and revenue.

Your responsibilities:

Creator Discovery & Outreach

• Research and identify relevant creators aligned with the brand across TikTok and Instagram

• Manage outreach for collaborations, campaigns, and events across email and social platforms, handling incoming responses

• Identify and reach out to potential expert partners on relevant platforms

Onboarding & Operations

• Maintain and update creator details across the outreach database and partnerships tracker

• Coordinate product shipments to creators, including order creation, tracking, and resolving delivery issues

• Handle TikTok Shop and Refunnel operational management, including creator approvals

Community & Affiliate Management

• Manage the affiliate Discord group, keeping the community active and engaged

• Set and manage content challenges on Refunnel

• Encourage posting frequency and recognise high-performing creators

• Conduct regular calls with VIP creators

• Manage performance-based creator payments via Refunnel

Content & Performance

• Follow up with UGC creators to ensure timely content delivery, logging activity in the Asana creative pipeline

• Monitor social media posts to ensure partnership deliverables are met

• Train creators on best practices for high-performing content

• Support UGC creator sourcing for new launches and events

Asset Management & Administration

• Upload, organise, and label creator content in Google Drive

• Provide general administrative support to the Partnerships team as needed

What you bring:

We have two openings for this role. Both require a strong foundation in influencer marketing — one is focused on affiliate and community management (TikTok Shop experience required), the other on creator discovery and partnerships (TikTok Shop experience not essential).

Both Roles Require

• 1–2 years of experience in influencer marketing, PR, or a related field

• Proven proficiency across TikTok and Instagram ecosystems, with a strong understanding of short-form video content

• The ability to identify high-potential creators and distinguish between aesthetic fit and genuine brand alignment

• Content intuition — an understanding of what makes content perform (hooks, transitions, CTAs)

• Strong relationship-building skills, with the confidence to communicate directly with creators and partners

• Solid written communication and administrative competence

• An operational mindset with strong attention to detail

Role 1 — Affiliate & Community Management (TikTok Shop Experience Required)

• 1–2 years of affiliate program or online community management experience

• Hands-on experience with TikTok Shop Seller Center and/or affiliate platforms such as Refunnel

• A track record of creating or briefing high-performing short-form video content

• Motivational and persuasive — able to energise a creator community and drive posting behaviour

Role 2 — Creator Discovery & Partnerships (TikTok Shop Experience Not Essential)

• 1–2 years of experience in influencer outreach, talent sourcing, or PR

• Confident and proactive communicator, comfortable managing outreach pipelines and building relationships from scratch

• Highly organised with strong logistical and administrative capability

If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help.