Inside Sales Software Renewal - Bioinformatics

Overview

At Confidencial (Apenas para Cadastrados), we are driven by a simple but powerful vision: making improvements in life possible.

We’re dedicated to revolutionizing science and healthcare for the better. From our entrepreneurial roots to our current global presence, we've grown into a force for positive change. With thousands of employees across six continents, collaboration is our greatest strength. We’re always striving to identify talented individuals to join our exceptional teams.

We have played a pivotal role in shaping modern science and healthcare, and we're just getting started. If you're someone who thrives on new challenges, values diversity and wants to make a tangible difference in people's lives, then Confidencial (Apenas para Cadastrados) is the place for you.

At Confidencial (Apenas para Cadastrados), every day is an opportunity to make a real-life impact.

Join us, grow with us, and together, let's shape the future of biological discovery.

About the opportunity

Join our Inside Sales team and take ownership of driving renewals for Confidencial (Apenas para Cadastrados)’s bioinformatics solutions and databases. You will play a key role in maintaining strong customer relationships, ensuring continued usage, and identifying opportunities for growth. This position focuses on customers in the USA and involves close collaboration with Customer Solution Managers and Application Scientists.
This is an hybrid role (4 days in the office, 1 day at home) based São Paulo. Please send your CV in English!

Your tasks include

• Build and nurture relationships with customers to understand their needs, ensure solution usage, and identify expansion opportunities.

• Manage the entire renewal process, ensuring timely and accurate renewals with a high close rate.

• Negotiate renewal terms, pricing, and contracts confidently.

• Proactively reach out to customers before renewal dates to discuss experiences, address concerns, and upsell additional products or services.

• Analyze customer usage data and feedback to uncover renewal and expansion opportunities.

• Collaborate in a team-centric environment to achieve both individual and team revenue goals.
  
  

Your profile

• Bachelor’s or Master’s degree in Life Sciences or a related field (preferred).

• Minimum 3 years of proven experience in Inside Sales, ideally with Academic, Biotech, or Pharma customers.

• Strong ability to multitask and manage priorities effectively.

• Demonstrated success in meeting or exceeding sales targets.

• Skilled in negotiating contract terms and pricing.

• Willingness to work North America shift and engage customers via phone daily.

• Fluent in English with excellent verbal and written communication skills (required).

What we offer

• Health Insurance

• Dental Insurance

• Meal Voucher

• Groceries Voucher

• Bonus/Commission

• Life Insurance

• Gym-pass

• Hybrid work (conditional to your role)

Our people are the heartbeat of everything we do. Passion drives us as we push boundaries to innovate and evolve. We inspire with our leadership and make an impact with our actions. We cultivate a collaborative, supportive environment where each individual and team can flourish. We champion accountability and encourage entrepreneurial thinking.

Confidencial (Apenas para Cadastrados) is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or disability.