* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
IT Onsite Technician
Enthuse customers and provide best experience through best in class hardware, software and technical support services
Your benefits
- Onboarding program
- Buddy program
- Internal career development program
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- English B2 and above is a MUST
- This role is a Salary Non-exempt position with a targeted salary range of $5,000.00 BRL to $5,333.00 BRL monthly.
Your tasks
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
- Printer support (Installation)
- Conference Room support (Equipment setup and troubleshooting)
- Network support (standard patching and cabling)
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.