* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Gerente
As an IT Project Manager focused on Technology Operations, you will play a key role in leading high-impact, client-facing initiatives that directly affect customer experience and operational scalability. This role requires strong stakeholder management, hands-on execution, and the ability to navigate complex technical environments.
Responsibilities:
Project Delivery: Lead end-to-end execution of strategic technology initiatives, ensuring timely delivery, quality standards, and alignment across multiple stakeholders.
Stakeholder & Client Management: Act as a key point of contact for internal teams and external clients, managing expectations, facilitating communication, and ensuring alignment throughout project lifecycles.
Cross-functional Coordination: Work closely with Engineering, Customer Success, and Sales teams to ensure smooth execution, remove blockers, and drive delivery of committed outcomes.
Risk & Issue Management: Proactively identify risks, dependencies, and potential conflicts, driving mitigation plans and escalating when necessary.
Operational Excellence: Support initiatives related to the evolution and scalability of technology operations, ensuring consistency, reliability, and efficiency across environments.
Post-Delivery Monitoring: Ensure proper follow-up after project delivery, identifying potential issues, gathering feedback, and supporting continuous improvement.
Executive Communication: Provide clear, structured updates to leadership and key stakeholders, especially in critical scenarios.
Qualifications (must have):
Proven experience managing client-facing technology projects, preferably in complex or multi-stakeholder environments.
Strong stakeholder management skills, with the ability to navigate challenging conversations and align different interests.
Experience working cross-functionally with Engineering, Customer Success, and/or Sales teams.
Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
Strong problem-solving skills and a proactive, ownership-driven mindset.
Advanced English (mandatory), with experience interacting with global stakeholders.
Nice to have:
Experience with cloud environments, infrastructure projects, or SaaS operations.
Familiarity with Agile and traditional project management methodologies.
Previous experience in high-growth or scaling technology companies.
PMP, Agile, or similar certifications.
Benefits:
Health and Dental plan – SulAmérica (no co-payment);
Meal voucher – R$1,210.00/month (via Caju);
Home office allowance – R$100.00/month;
Wellhub subscription (well-being benefit);
Day off on your birthday;
English language classes;
Access to ALURA (tech and career development courses);
All equipment provided.