* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
An IT Support professional (often called IT Support Specialist or Help Desk Technician) is responsible for helping users solve technical problems and ensuring that computer systems run smoothly.
Job Summary
IT Support provides assistance to employees or customers who are experiencing issues with computers, software, networks, or other technology. They act as the first point of contact for technical problems.
Key Responsibilities
- Troubleshoot hardware and software issues (computers, printers, applications)
- Install and configure operating systems and programs
- Set up and maintain user accounts and passwords
- Respond to help desk tickets, calls, or emails
- Maintain networks, internet connections, and system security
- Perform regular system updates and backups
- Document technical issues and solutions
Common Tasks
- Fix slow or malfunctioning computers
- Resolve login or email problems
- Set up new devices for employees
- Remove viruses or malware
- Support remote users
Required Skills
- Basic knowledge of computer systems and networks
- Problem-solving and troubleshooting skills
- Good communication and customer service
- Familiarity with operating systems like Windows, macOS, or Linux
Job Types: Full-time, Part-time
Pay: R$37,000.00 - R$50,000.00 per year
Expected hours: 40 per week
Work Location: In person