Lead Life Cycle Engineer/ Expert/ Specialist

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job? The adventure begins right here, with you, at SITA.

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ABOUT THE ROLE & TEAM

Lead Life Cycle Engineer is Responsible for service provisioning and the end-to-end lifecycle of network security, shared infrastructure, SD-WAN, and other cloud security solutions.

WHAT YOU WILL DO

• Manage the end-to-end lifecycle of network services (LAN wired/wireless, WAN, SD-WAN, network security, and shared infrastructure) from provisioning to decommissioning at airports and gateways.
• Lead implementation and deployment of airport network and security infrastructure, including LAN, WAN, firewalls, and Versa SD-WAN solutions.
• Provide expert-level support for complex network and security incidents when required.
• Collaborate with cross-functional teams, including GEOs, to validate design documents, implement, and optimize network services aligned with business and customer needs.
• Oversee service provisioning to ensure timely, accurate delivery and adherence to quality and operational standards.
• Non-intrusive resiliency testing, timely audit security and configuration parameters aligned with engineering guidelines, drive proactive continuous service improvements.
• Manage changes and enhancements to network and security services, mitigating risks and minimizing operational disruption.
• Drive migration management activities, including root cause analysis and service improvement initiatives.
• Evaluate and adopt new technologies, provide guidance and training to operational teams, and support 24/7 operations and on-call activities as required.

ABOUT YOUR SKILLS

• Bachelor’s degree in computer science, Information Technology, Network Engineering, or a related field.
• Mandatory Security Associate–level certification and Professional-level SD-WAN certification.
• Relevant industry certifications such as CCNP, CompTIA Network+, or equivalent are highly desirable.
• 8–10 years of proven experience managing the end-to-end lifecycle of network services, including provisioning, monitoring, optimization, and decommissioning.
• Strong knowledge of network service lifecycle management, service models, SLAs, and network management tools.
• Hands-on experience in network service design, implementation, troubleshooting, and performance optimization.
• Solid understanding of incident, problem, and change management processes within network operations.
• Strong working knowledge of routing protocols (BGP, OSPF; EIGRP and RIP as a plus).
• Strong working knowledge of network and security technologies, including VTP, STP/RSTP/PVST, HSRP, and firewalls (Cisco ASA, Palo Alto).
• Experience with Cisco and Juniper routers and switches, data center technologies (Cisco Nexus, ACI), and SD-WAN solutions (Versa preferred), with the ability to collaborate cross-functionally and support operational teams.

WHAT WE OFFER

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

• Flex Day: Make your workday suit your life and plans.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.