* Salário: R$ 15.000 a R$ 25.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Marketing e Comunicação

Nível: Gerente

Por que Confidencial (Apenas para Cadastrados)?

A Confidencial (Apenas para Cadastrados) é a subsidiária de financiamento cativo e propriedade integral da General Motors e está sediada em Fort Worth, EUA. Somos uma fornecedora global de soluções de financiamento automotivo, com operações na América do Norte, América do Sul e Ásia-Pacífico. Por meio de nossos relacionamentos de longa data com revendedores de automóveis, oferecemos opções atraentes de financiamento de varejo e programas de leasing para atender às necessidades específicas de cada cliente. Além disso, oferecemos produtos de empréstimo comercial a revendedores para ajudá-los a financiar e ampliar seus negócios.

Na Confidencial (Apenas para Cadastrados), os membros de nossa equipe definem e moldam nossa cultura - um ambiente que acolhe novas idéias, promove a integridade e cria um senso de comunidade e pertencimento. Aqui fazemos mais do que trabalhar - prosperamos.

This position will be posted until filled.

The Digital Product Management team within International Operations (IO) Customer Experience is seeking a Lead Product Designer who is passionate about creating exceptional digital experiences and optimizing interfaces to enhance customer satisfaction.

You will focused on helping product teams design and improve digital experiences across the product lifecycle, ensuring that digital products meet high standards of usability, accessibility, and overall user satisfaction. The successful candidate will have the ability to balance tactical design work with occasional operational responsibilities to ensure seamless delivery. This role demands versatility: from crafting user flows and wireframes to owning design processes and collaborating with cross-functional teams, you will be the go-to expert for all UX needs.

Key responsibilities include understanding user needs, leveraging data and analytics to drive design decisions, and collaborating with various stakeholders to deliver impactful user experiences.

In this role you will:

Advocate UX Vision: promote the UX vision across digital products, working with internal and external partners.
International User Base: design for a diverse user base across Latin American countries, balancing personalization with consistency in the customer journey.
Prioritization of UX Initiatives: plan and Prioritize UX initiatives to align with strategic objectives and user needs in collaboration with the Product Teams.
Participates in all phases of a product, from discovery to delivery to continued iteration
Cross-Functional Collaboration: Partner with Engineering, Architecture, Analytics, and Customer Experience teams to deliver cohesive design solutions.
User Research and Analysis: conduct user research to identify pain points, opportunities for improvement and to refine solutions.
Business Requirements and Coordination: support the definition of UX requirements and maintain visibility of organizational priorities.
Innovation and Experimentation: promote innovation through prototyping, user testing, and iterative design.
Performance Monitoring: monitor performance metrics and user data to guide design enhancements, evaluate user behavior and generate actionable insights.

What makes you an ideal candidate:

5-7 years of experience in Product Design, UX Design, or UI/Visual Design , UX Research and related roles
Proven ability to lead UX initiatives and manage design projects from start to finish.
Bachelor’s degree in UX Design, Human-Computer Interaction, Psychology, or a related field.
Strong analytical skills to interpret user data and generate actionable insights.
Excellent communication and collaboration skills across diverse teams and stakeholders.
Ability to manage multiple UX projects and drive strategic design improvements.
Understanding of user research principles and ability to conduce usability tests
Deep understanding of visual design principles
Ability to produce wireframes, conduct user flow analysis (task flows, edge cases) using tools like Figma, Sketch, or Adobe XD; experience with prototyping is also required
Experience working in Agile or Scrum environments.
Skilled in presenting complex design concepts clearly to technical and non-technical audiences.
Understanding of UX metrics, A/B testing, and performance analysis.
Fluency in English; Spanish and/or Portuguese is a plus.

A Confidencial (Apenas para Cadastrados) é um empregador de oportunidades iguais. Não discriminamos nenhum candidato ou funcionário com base em raça, cor, idade, sexo, estado civil, origem nacional, religião, orientação sexual, identidade de gênero, status de veterano e deficiência.

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