* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Gerente
Company Overview
Confidencial (Apenas para Cadastrados) brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Confidencial (Apenas para Cadastrados) solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Confidencial (Apenas para Cadastrados) unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Confidencial (Apenas para Cadastrados)’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What You'll Do
We’re looking for a hands-on Manager, Web Operations to support the execution and continuous improvement of Confidencial (Apenas para Cadastrados)’s global web presence. This role will drive continuous optimization, ensure timely initiative execution, will be an expert in website best practices and can effectively communicate with stakeholders within a fast-paced organization. The ideal candidate is comfortable working on multiple projects at a time, communicating with global stakeholders and vendors, and have an advanced understanding of web fundamentals. In this role you can expect to be hands on producing some of our more complex web pages, experiments and personalization on our most visible web pages. Additionally, you should feel comfortable leading the team in training and best practices when new capabilities are rolled out.
This position is a people manager role reporting to the Director of Program Management and Operations.
Responsibility
Review and update web content daily
Prioritize and execute multiple competing projects ensuring consistency with brand strategy and business objectives
Assist in triaging all new tasks for the website operations backlog, and work with stakeholders to gather missing information and requirements when needed
Scope and deploy projects together with the Product and Program Owner and work on documentation to deliver fully defined tasks to the development team
Understand localization best practices and translation workflow tooling
Work with production team to answer CMS troubleshooting questions, be the first line of defense for review before we share with stakeholders
Lead a team of Web Producers and prioritize work for that team based on the constantly changing needs of the business
Plan and lead meetings with cross-functional teams
Update and maintain WebOps process documentation
Deliver projects on time ensuring business requirements and web standards are met
Lead experimentation and A/B testing efforts to test and validate hypotheses, ensuring continuous optimization of the website
Build scalable processes and workflows that enable rapid execution and cross-functional alignment
Optimize existing processes for scalability, recognize opportunities for improvements, and be a key Web stakeholders for marketing web technologies being implemented or enhanced
Write and maintain consistent documentation; reserves time to ensure Confluence is up to date
Possess a deeper understanding of Contentful's content model and information architecture, collaborating with engineering to ensure all new and updated modules meet internal WeOps requirements for scalability and velocity
Job Designation
Hybrid:
Positions at Confidencial (Apenas para Cadastrados) are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Confidencial (Apenas para Cadastrados). Confidencial (Apenas para Cadastrados) reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What You Bring
Basic
BA/BS degree or equivalent work experience
5+ years of website experience, preferably in B2B or with Enterprise level companies
Experience using formal project management methodologies – Scrum, Kanban, and Agile
Experience with project management tools such as Jira, Confluence
Experience with Content Management Systems (CMS), and Contentful
Preferred
Experience with Contentful
Experience with Content Modeling for CMS modules
Experience with Optimizely
Experience with Jira and ticketing systems
Highly adaptable and comfortable in a fast-paced, results-driven environment
Previous experience leading a team
Strong presentation and stakeholder management skills
Life At Confidencial (Apenas para Cadastrados)
Working here
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@Confidencial (Apenas para Cadastrados).com for assistance.