Marketplace Listing Coordinator

Location: South America / South Africa
Reporting to: VP of Marketplace
Role type: contract / Full-time
this is a fully remote role and can be based anywhere with a EST or CST time zone.

As a Marketplace Listing Coordinator, you play a vital role in the pack by owning the accuracy, visibility, and performance of our product catalogue across Amazon, Chewy, and Walmart. You ensure every listing is expertly created, optimised, and compliant—enhancing search performance while proactively identifying and resolving issues that could impact growth. Working at pace, you bring precision, organisation, and a strong understanding of marketplace best practices to keep our listings healthy, competitive, and conversion-ready.

Your responsibilities:

• Create and maintain product listings, including parent/child variations, across Seller Central, Chewy Catalog Manager, and Walmart Seller Central

• Optimise product titles, bullet points, and descriptions using relevant keywords to improve search visibility and conversion rates

• Coordinate with design teams to ensure high-quality images, infographics, and A+ content are uploaded in line with Amazon guidelines

• Monitor listing health, identifying and resolving suppressed listings, stranded inventory, and policy violations promptly

• Conduct keyword research using tools such as Helium 10 to identify high-traffic opportunities and enhance listing performance

• Maintain accuracy across all product data, including SKUs, barcodes, weight, and dimensions

• Manage and resolve complex catalog issues by opening and handling cases with Amazon Seller Support

What you bring:

• 1–3 years’ experience managing product listings on Amazon Seller Central, with exposure to Chewy and/or Walmart considered a strong advantage

• Strong technical capability, including proficiency with Amazon flat files, CSVs, and Excel (e.g. VLOOKUPs, pivot tables)

• A solid understanding of keyword research and the ability to analyse listing performance metrics (e.g. sessions, conversion rates) to drive optimisation

• Exceptional attention to detail, ensuring accuracy across data entry, product information, and content updates

• Highly organised, with the ability to manage multiple listings and priorities in a fast-paced environment

• Clear and effective communication skills, with strong written English and the ability to produce high-quality, error-free copy

• A proactive, problem-solving mindset, able to identify and resolve listing issues, suppressions, and policy-related challenges efficiently

If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help.