Network Analyst

Our South America Office is currently seeking a highly motivated and experienced Network Analyst to join our dynamic team.

Job Title: Network Analyst (IT)

Location: Campinas – São Paulo, Brazil (On-site only)
Contract Type: Permanent | CLT

Languages: Fluent English for reading and writing & Brazilian Portuguese
Start Date: 4 May 2026

About the Role

We are looking for a Network Analyst (IT) to join our team in Campinas - SP region. This is a permanent, office-based position offering stability, a competitive benefits package, and the opportunity to work in a structured IT environment supporting business-critical systems.

The successful candidate will be responsible for supporting and maintaining network infrastructure, ensuring performance, security, and reliability across the organisation.

Key Responsibilities

• User Support: Provide day‑to‑day technical support to users, including troubleshooting hardware (primarily laptops) and supporting basic software‑related issues.
• Remote Access & Collaboration: Support users through remote access tools such as TeamViewer, Microsoft Teams, and Remote Desktop to resolve incidents efficiently.
• Network & Infrastructure Support: Assist with the monitoring, validation, and support of network infrastructure, including switches, routers, firewalls, Wi‑Fi equipment, printers, and Windows servers.
• Cloud & Systems Knowledge: Apply basic working knowledge of Azure and AWS environments to support connectivity, access, and troubleshooting requirements.
• Configuration Coordination: Liaise with offshore configuration teams to provide access, coordinate implementation activities, and perform validation testing following changes.
• Documentation & Communication: Read, understand, and respond to technical documentation, emails, and instructions in English, ensuring clear and professional communication.
• Reporting: Report into the Area Manager, providing updates on issues, resolutions, and system performance as required.

Working Hours

• Monday to Friday
• Flexible schedule with 8 hours per day + 1-hour lunch break
• On-site role only

About You

• Minimum technical qualification; higher education in a technology‑related field is desirable (completed or in progress).
• Medium‑level understanding of network topology and IT infrastructure concepts.
• Comfortable supporting end users in a fast‑paced, service‑focused environment.
• Clear communicator with good written and spoken English skills.
• Detail‑oriented and proactive, with a collaborative approach to problem‑solving.

Essential requirements:

• Technical qualification in Technology or IT-related field
• Studying towards or completed higher education in Technology (preferred)
• Minimum age: 21 years
• English proficiency for reading and writing (will be tested)
• Strong problem-solving skills and attention to detail

How to Apply

If you meet the requirements and are interested in this opportunity, please submit your CV for consideration.

Apply now and become part of a high‑performing team that values expertise, collaboration, and innovation.

Confidencial (Apenas para Cadastrados)