* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Senior
Confidencial (Apenas para Cadastrados) Brazil is looking for professionals with the profile of SAP Pre Sales Specialist in AMS to join our team.
Main activities and responsibilities:
- Lead AMS SAP pre‑sales: discovery, solution design, estimation, proposal preparation, and defense.
- Define operating model (L1–L3), SLAs/KPIs, governance, and transition plan.
- Build pricing (T&M, Managed Services, Managed Capacity) with documented assumptions.
- Orchestrate SMEs, Architecture, Delivery, Legal, and Finance during solutioning.
- Conduct orals/demos, answer RFP/RFI, and support contract negotiations (SoW/OLA).
- Work as part of global solution team representing Confidencial (Apenas para Cadastrados) Brazil.
Required Qualifications:
- AMS Foundations: ITIL v4 (Incident, Request, Problem, Change, Knowledge, Continuity).
SLA/OLA and KPI modeling (e.g., TTO, TTR, FCR, backlog health).
AMS Service Catalog (L1/L2/L3 support, maintenance + minor enhancements).
Pricing models: T&M, Managed Capacity, Managed Services / Monthly Fee, demand packages, Unit Rate per ticket/CR.
Sizing/estimation: volumetrics, seasonality, module/level mix, learning curve, automation impact.
Transition & Hyper‑care: KT (knowledge transfer), shadowing/reverse KT, readiness criteria.
Governance: cadence (operational/tactical/strategic), RACI, risk & compliance. - SAP ERP: ECC and S/4HANA (FI/CO/MM/SD/PP/PM/HCM/EWM/WM/QM).
Platform: SAP BTP, SAP Integration Suite (CPI), PI/PO.
Ops/Infrastructure: SAP Basis/NetWeaver, HANA, performance & monitoring.
ALM: SAP Solution Manager (including ChaRM) and SAP Cloud ALM.
Security & Risk: SAP GRC, SoD, roles/authorizations.
SAP DevOps (transport management, dual landscape, feature toggles, ABAPGit when applicable). - Pre‑Sales Tools: ITSM: ServiceNow / Jira Service Management / Solution Manager ITSM / others.
- Compliance (Brazil): LGPD (data handling in incidents/transport logs).
Understanding of Brazil SAP Localization (SPED, NF‑e) at a conceptual level.
Additional information:
Type of work: CLT, Flexible hours.
Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.
Career: Global work on national and international clients and/or projects, possibility of international career movement.