* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Gerente
DESCRIPTION
Amazon Transportation Services is looking for a Regional Operations Linehaul Manager to join our ATS Middle Mile Ground Brazil team. This is a senior, high-complexity position that requires experienced leadership to manage middle mile linehaul operations across a region.
In this role, you will lead and optimize linehaul operations at a regional level, ensuring operational excellence across the full middle mile transportation process. Unlike a single-carrier or station-focused role, this position is cross-functional and regional — you will work across all carriers and programs in your region, acting as the bridge between central strategy and local execution.
You will be part of a highly collaborative, dynamic, and innovative environment where ideas are valued and experimentation is encouraged. We are looking for professionals with a strong track record of operational excellence and customer focus, who thrive in fast-moving, ambiguous environments and are ready to lead through complexity and constant change.
If you enjoy challenges and are ready to deliver results in an environment that combines the energy of a start-up with the scale of a global company, we want to meet you.
KEY JOB RESPONSIBILITIES
- Regional Operations & Performance Management -
In this role, you will lead and optimize linehaul operations at a regional level, ensuring operational excellence across the full middle mile transportation process. Unlike a single-carrier or station-focused role, this position is cross-functional and regional — you will work across all carriers and programs in your region, acting as the bridge between central strategy and local execution.
You will be part of a highly collaborative, dynamic, and innovative environment where ideas are valued and experimentation is encouraged. We are looking for professionals with a strong track record of operational excellence and customer focus, who thrive in fast-moving, ambiguous environments and are ready to lead through complexity and constant change.
If you enjoy challenges and are ready to deliver results in an environment that combines the energy of a start-up with the scale of a global company, we want to meet you.
KEY JOB RESPONSIBILITIES
- Regional Operations & Performance Management -
- Lead regional linehaul operations cross-functionally across all carriers and programs in the region
- Manage performance of multiple carriers, ensuring achievement of OTP (On-Time Pickup) and OTA (On-Time Arrival) targets
- Conduct daily and weekly operational reviews, leading calls with operational teams and developing action plans for continuous improvement
- Perform Gemba walks and on-road monitoring to identify process gaps and implement corrective actions
- Communicate daily metrics and report exceptions to other operational departments
- Coordinate onboarding, training and ramp-up of new carriers in the region, including supporting on-site audits
- Implement and scale the Amazon Excellence Program with regional carriers
- Develop strategic relationships with carriers, serving as primary point of contact for performance and problem resolution regionally/locally
- Drive continuous improvement initiatives using Lean and Kaizen methodologies
- Identify optimization opportunities and implement solutions to improve operational efficiency
- Contribute to cost reduction initiatives through identification of regional optimization opportunities
- Support regional implementation of network optimization and routing efficiency initiatives
- Collaborate with central and represent regional operations in business reviews, act as bridge between central strategy and regional execution
- Serve as voice of carriers within regional operations
BASIC QUALIFICATIONS
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in employee and performance management
- Bachelor's degree or equivalent in business, operations, logistics, supply chain or engineering
- Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role
- Experience working with multiple groups of stakeholders
- Experience developing operational metrics
- Demonstrated experience managing multiple carriers or suppliers simultaneously
- Fluency in Portuguese and English (written and spoken)
PREFERRED QUALIFICATIONS
- Master's degree or above in management, business administration, economics, engineering, marketing
- Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
- Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python
- Experience with an e-commerce company
- Experience in Transportation Law
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.