* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Gerente
JOB DESCRIPTION
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
At JP Morgan Chase you will have the chance to be part of an amazing development journey while contributing to support our customers’ needs.
We are looking for an experienced professional to join as Regional Outsourcing Manager at the Associate level, based in São Paulo (Brazil), supporting the region (Latin America, Canada & Bahamas) within the Global Supplier Services organization.
Job responsibilities
- Primary point of contact (intake): Act as the initial point of contact for the business on outsourcing-related questions; structure requests, clarify objectives, constraints, and desired outcomes.
- Stakeholder relationship management: Build and maintain strong working relationships with key regional stakeholders; serve as a trusted advisor throughout planning and execution.
- Advisory & tailored recommendations: Provide pragmatic, tailored guidance on outsourcing approaches based on stakeholder objectives, constraints, timelines, restrictions, commercials, and risk considerations.
- Transaction management (end-to-end): Lead and coordinate outsourcing engagements from initiation to completion, partnering with cross-functional stakeholders to deliver against timelines and quality standards.
- Lifecycle coverage: Support the full engagement lifecycle including new requests, renewals/recertifications, extensions, and material changes, ensuring continuity and appropriate oversight.
- Governance & readiness: Ensure required approvals and governance steps are completed; validate that submissions are complete and high quality and maintain appropriate records of decisions and outcomes.
- Operational execution (as needed): Perform and/or coordinate operational processing activities to progress engagements efficiently, including documentation management, process steps, follow-ups, and status tracking.
- Pipeline management & reporting: Manage a pipeline of requests and active engagements; prioritize with stakeholders; track milestones, dependencies, and escalations; provide clear updates and simple metrics.
- Issue management & continuous improvement: Identify issues early, perform root-cause analysis, drive solutions to closure, and improve templates/playbooks and ways of working to reduce rework and increase consistency.
Required qualifications, skills, and capabilities
- 5+ years of relevant experience in outsourcing, vendor management, business management, procurement/sourcing, operations/process management, risk/governance, or related roles.
- Demonstrated ability to execute operationally (detail-oriented processing, follow-through, accuracy) while also partnering strategically with stakeholders (problem framing, optioning, recommendations).
- Strong relationship management, influencing, negotiation, and communication skills; ability to operate effectively in a matrix organization.
- Expert written and verbal English.
- Highly organized, comfortable working in a fast-paced environment, and able to manage multiple priorities and stakeholders simultaneously.
- Strong business judgment and analytical skills, including the ability to evaluate options, anticipate impacts, and recommend pragmatic paths forward.
- Strong visibility into pipeline status, milestones, and key risks.
Required qualifications, skills, and capabilities
- Spanish is a plus.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.