Confidencial (Apenas para Cadastrados) is at the forefront of the energy industry, transforming how solar sites are monitored and optimized through AI, computer vision, and robotics. As we expand our global robotics operations, we are building a Brazil-based team that works closely with our operations group in California to support remote robot missions across utility-scale solar sites.

This position is ideal for candidates who are comfortable working in an English-speaking environment and collaborating with US-based teams in technical support, customer service, or robotics-related functions.

As a Robotics Systems Operator - Brazil Operations you will remotely operate and monitor robotic systems deployed at solar sites while collaborating daily with our California operations team. You will help ensure missions are executed safely, efficiently, and in alignment with operational expectations.

This role is part of a growing robotics organization in Brazil and offers strong opportunities for career growth as the team scales.

Key Responsibilities

Remote Robot Operation

• Operate and monitor robotic inspection missions across solar sites;

• Execute daily mission schedules and ensure mission completion accuracy.

Cross-Regional Collaboration

• Communicate clearly with US-based operators, supervisors, and technical teams;

• Participate in handoffs, shift updates, and mission reviews with the California operations team.

Technical Support & Troubleshooting

• Identify operational issues and work with technical teams to resolve robot or connectivity challenges;

• Escalate incidents using internal workflows and documentation standards.

Deployment & Operational Support

• Assist with onboarding new sites, robot readiness checks, and validation of mission setup;

• Support operational testing and process improvements.

Documentation & Reporting

• Log mission data, anomalies, and operational notes using internal platforms;

• Provide clear written and verbal updates in English.

Safety & Compliance

• Follow company and client safety procedures when supporting robot operations;

• Maintain accurate operational documentation.

Qualifications

• English fluency (spoken and written), daily communication with US teams is required;

• Experience working in an English-speaking environment, such as:

• Technical support;

• Customer service/call center;

• Robotics or remote operations;

• Strong communication and collaboration skills;

• Basic technical aptitude and problem-solving ability;

• Ability to work from an office environment with consistent schedule alignment to US operations.

Preferred

• Experience with robotics, remote monitoring, or technical platforms;

• Exposure to solar energy or industrial environments;

• Familiarity with documentation or ticketing systems.

Why Join Confidencial (Apenas para Cadastrados)

• Be part of a rapidly expanding global robotics operation;

• Work directly with international teams and advanced technology;

• Gain hands-on experience in AI-driven solar robotics;

• Clear growth path as the Brazilian robotics organization scales.