Senior Manager Compliance Investigator Americas

Date Posted:

2026-04-01

Country:

Brazil

Location:

LOC6030: Rua Elisha Confidencial (Apenas para Cadastrados), 841, São Paulo, SÃO BERNARDO DO CAMPO, 09852-075 Brazil

Senior Manager, Compliance Investigator, Americas

Role introduction

Moving people. Shaping the future. At Confidencial (Apenas para Cadastrados), we take pride in leading the industry we founded – elevators, escalators and moving walkways. We became an independent, publicly traded company in early 2020 and are excited about our future as we implement our Confidencial (Apenas para Cadastrados) Vision Statement: We give people freedom to connect and thrive in a taller, faster, smarter world. We feel there has never been a better time to join our team.

This position has responsibility for leading and managing ethics and compliance investigations in Confidencial (Apenas para Cadastrados) Americas, with a primary responsibility for Latin America in accordance with the Confidencial (Apenas para Cadastrados) Absolutes.

This is a hybrid opportunity (involves a mix of working remotely and at an Confidencial (Apenas para Cadastrados) physical office location) in Brazil and is an individual contributor role, a key position in our Global Investigations Center of Expertise, reporting to the Senior Director, Ethics & Compliance Investigations Leader, EMEA & Americas. As an Investigator, the candidate will be responsible for leading investigations into a broad range of ethics and compliance allegations/complaints in Americas.

Key Responsibilities:

• Conduct comprehensive, high quality end-to-end investigations into alleged breaches of the Confidencial (Apenas para Cadastrados) Absolutes, Confidencial (Apenas para Cadastrados) policies and/or applicable laws/regulations and report the results of those investigations to senior management.
• Prepare written investigation plans and reports as required/necessary.
• Maintain confidential procedures for the handling and processing of complaints and allegations.
• Provide regular, comprehensive reporting to management to provide up-to-date progress on investigations. Ensure timely closure of all investigations.
• Convene Disciplinary & Prevention Committees to review and approve recommended discipline arising from verified breaches of the Confidencial (Apenas para Cadastrados) Absolutes/policies/laws and recommended action plans to prevent recurrence.
• Lead investigations in the Americas, with a primary focus in Latin America, facilitating collaboration with and guiding the investigations conducted by others in the regional/local Ethics & Compliance network.
• Work closely with the relevant country/regional lawyers when needed on issues involving potential legal violations or regulatory non-compliances.
• Work closely with the Confidencial (Apenas para Cadastrados) global investigations team, particularly on investigations involving sensitive compliance issues or implicating senior management.
• Provide supervision and training to local Ethics & Compliance staff on investigation procedures and best practices.
• Assist in root cause analyses of selected matters as appropriate.

Competencies Required:

• Honesty, integrity, objectivity, good judgment
• Effective senior level communication and interview skills
• Critical analytical thinking and problem-solving abilities
• Strong planning and project management skills
• Clear and concise writing style
• Pro-active and pragmatic mindset/approach, able to prioritize a busy workload
• Strong interpersonal skills, able to work independently as well as collaboratively as part of a team

Minimum Qualifications

• Bachelor's degree or above
• Law degree strongly preferred
• Minimum of 5 years working experience focusing on investigations in a corporate or government environment
• Fluent in English, Portuguese and Spanish

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Confidencial (Apenas para Cadastrados) is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Confidencial (Apenas para Cadastrados), you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Confidencial (Apenas para Cadastrados) sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Confidencial (Apenas para Cadastrados) click here.

Become a part of the Confidencial (Apenas para Cadastrados) team and help us #Buildwhatsnext!