* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Senior
Key Responsibilities include:
- Collaborate with cross-functional teams to gather, analyze, and document business requirements and workflows.
- Design, configure, and maintain system solutions to support business operations.
- Serve as a subject matter expert for critical applications and integrations across the organization.
- Lead system improvement initiatives, including evaluating new technology, enhancing system functionality, and optimizing business processes.
- Create and maintain technical documentation, process maps, data dictionaries, and user manuals.
- Coordinate and support system testing processes, including unit, integration, and user acceptance testing.
- Provide advanced troubleshooting and root-cause analysis of system issues; work with internal teams and vendors to resolve problems.
- Manage and prioritize enhancement requests and system support tickets.
- Train end users on new features, functionality, and best practices.
- Ensure system security, compliance, and data integrity throughout all system environments.
- Support project delivery, including planning, scheduling, status reporting, and risk mitigation.
Functional Experience:
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field (or equivalent experience).
- Solid experience as a Systems Analyst, Business Systems Analyst, or related technical/functional role.
- Demonstrated ability to translate business requirements into scalable technical solutions.
- Strong understanding of systems integration concepts, data flow, and process modeling.
- Experience working with enterprise-level applications (CRM and workflow systems).
- Excellent analytical, problem-solving, and root-cause analysis skills.
- Strong communication skills and the ability to interact with the system user community at various levels.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with SQL queries and data analysis/reporting tools.
- Project management or business process improvement experience.
- Familiarity with Agile/Scrum methodologies and software development lifecycle practices.