Caro usuário, habilite o javascript para que esse site funcione corretamente.

Senior Technical Consultant - ITSM/HRSD (Brazil)

* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Outros

Nível: Senior

About Ondaro

As a recognized industry leader and ServiceNow Elite "Pure Play" Partner, Ondaro designs, empowers, and sustains digital transformation for enterprise clients across the public and private sectors.

With prestigious awards such as ServiceNow's "Creator Workflow Partner,""Americas Elite Partner of the Year," and "Global Elite Partner of the Year," Ondaro delivers end-to-end solutions. We enable organizations to maximize their ServiceNow investments, reducing costs and elevating service quality across the entire enterprise.

The Role: Senior ServiceNow Developer - ITSM/HRSD

In your daily routine, you will:

  • Lead the technical implementation of HRSD and define the team's development standards.

  • Optimize the performance of complex employee journeys and the Employee Center.

  • Act as the final escalation point for critical technical and security issues related to HRSD.

  • Mentorship & Leadership: Mentor Technical Managers and developers (Junior and Mid-level) on technical and security challenges.

  • Governance: Conduct code reviews and ensure the application of ServiceNow best practices.

  • Problem Solving: Lead the resolution of the most critical performance and security issues.

Required Qualifications

  • Intermediate English (Required) and Intermediate Spanish (Desirable).

  • HRSD Expertise: Performance optimization of portals and processes; proficiency in Performance Analytics for HR.

  • Platform Fundamentals: In-depth knowledge of platform architecture (Nodes, Schedulers, Events).

  • Advanced Scripting: Proficient in high-performance APIs (GlideSystem, GlideAggregate) and secure server-side scripting.

  • Process Automation: Strategic use of Flow Designer and IntegrationHub to optimize workflows.

  • Integrations: Building complex inbound/outbound integrations using OAuth and Script Processors.

Benefits

  • Medical & Dental Insurance

  • Home Office Allowance

  • PLR (Profit Sharing Program)

  • Life Insurance

  • Food & Meal Vouchers

  • Childcare & Nanny Allowance