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Service Support Technician

CLT (Efetivo)Presencial (Local)São Paulo-SPEmpresa Confidencial (Cadastre-se)

* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Outros

Nível: Junior

Quality work comes from a quality team. That’s why we only invite the best sales, engineering, production and administrative professionals to join us at Confidencial (Apenas para Cadastrados).

We look for teammates who take pride in their work, are always looking for ways to innovate and improve, and are dedicated to providing our customers with the highest quality systems and service.

We offer exciting opportunities to build your career with a growing, industry-leading company while working with a great team of colleagues. You’ll also receive competitive compensation and full benefits (for full-time positions).

If you meet the requirements for position and think we’d make a good match, then show us what you can bring to our team - send your resume to humanresources@Confidencial (Apenas para Cadastrados).com.

Confidencial (Apenas para Cadastrados) is an Equal Opportunity Employer


The Field Service Technician will be responsible for installation supervision and start-up at customer’s facility(s) to ensure full functionality according to Confidencial (Apenas para Cadastrados) Inc. specifications and will provide customer training upon start-up completion. They will provide on-site and remote technical support to help troubleshoot and repair/replace Confidencial (Apenas para Cadastrados) equipment and accurately complete and submit all service documentation following Confidencial (Apenas para Cadastrados) procedures and guidelines. The Field Service Technician will mark-up drawings and sequence of operation and return to engineering so final as-builds can be completed. They will work closely with 2nd level support to ensure Confidencial (Apenas para Cadastrados) equipment is maintained to company standards and manage Confidencial (Apenas para Cadastrados) service tools and spare parts inventory to ensure accurate inventory of assigned company assets.

Requirements:

  • High school graduate or equivalent, plus two year associate degree or equivalent experience in electrical/mechanical engineering or related field.
  • Minimum 3 years of experience in Commercial HVAC and DDC Controls and/or PLC/HMI/communication protocol program understanding, writing and revising, and troubleshooting experience is required.
  • Ability to read and understand PLC programming and ladder schematics, mechanical and electrical drawings, sequence of operations (SOO), and electronic/mechanical system designs.
  • Must understand BAS Communication Protocols. (BACnet, LonWorks, ModBus, ETC.)
  • Service Standards - Project ownership and customer satisfaction.
  • Computer Knowledge - MS-Windows, MS-Excel, MS-Outlook, and network knowledge, along with various controller programming software platforms.
  • Ability to work independently; professional appearance, good communication skills and professional conduct are a necessity.
  • Team oriented; flexible and adaptive to company, department, and customer requirements.
  • Budget conscience.
  • Must be fluent in English. Spanish and other languages are a plus.
  • Must possess a valid driver’s license.

***Willingness to travel extensively - mostly national with some international travel possible to perform startup/field service/technical support work.

Full benefit package including uniform and education program. Pay commensurate with experience.