Solutions Architect Analyst

About Confidencial (Apenas para Cadastrados)

We are a global technology company specializing in digital applications and security. Our platform helps companies operate more agilely, reducing response times and increasing the reliability of their systems.

At Confidencial (Apenas para Cadastrados), our purpose is to simplify application development and transform the future with cutting-edge technology. Here, you will have the chance to develop in an innovative environment, alongside a high-performance team, working on real challenges and creating solutions that make a difference.

About the Position

As a Solutions Architect, you will be a specialist in Confidencial (Apenas para Cadastrados) products, capable of translating and interpreting market trends and business challenges into scalable solutions. Acting as a Trusted Advisor, you will ensure best practices in the use of our platform and support the success journey of our clients.

You will validate, test, and debug complex issues related to clients’ use of Confidencial (Apenas para Cadastrados)’s systems, and research new technologies to deliver tailored solutions. As a Solutions Architect, you must be committed to scalability, performance, high availability, and security best practices, ensuring success across various industries such as Finance, E-commerce, Media, and Education.

You are highly technical, client-focused, and able to communicate complex concepts clearly—both in writing and verbally. You understand enterprise environments, argue from a technical perspective, and inspire confidence. You stay up to date with Confidencial (Apenas para Cadastrados)’s platform and market innovations—and most importantly, you take initiative and chase results.

Key Responsibilities

• Actively participate in the planning and structuring of integration projects;
• Integrate client systems with Confidencial (Apenas para Cadastrados)’s platform, guiding and configuring environments when necessary;
• Be the go-to expert for Confidencial (Apenas para Cadastrados) products and solutions;
• Support Customer Growth teams in guiding clients through their success journey, including resolving questions and engaging with Product and Engineering teams;
• Support Technical Support teams by acting as a platform expert;
• Identify and propose improvements in both processes and products—whether driven by customer demand or internal insights;
• Research and propose effective solutions for complex and non-standard use cases (corner cases).

Required Qualifications

• Understanding (and eagerness to learn) about networks and how the Internet works;
• Protocols: TCP/IP, HTTP/HTTPS, DNS, TLS, BGP;
• Security solutions: Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust, Paywall;
• Configuration and use of proxies and reverse proxies;
• Content Delivery Networks (CDN), including caching and edge caching;
• Experience with troubleshooting techniques: connectivity, routing, protocol errors, web applications, application mapping, etc.;
• Knowledge of web performance optimization: latency, throughput, load distribution, load balancing;
• Experience with scripting languages (e.g., Python, BASH, JavaScript);
• Proactive mindset for identifying and suggesting improvements;
• Ability to handle multiple projects in an organized and collaborative way;
• Ability to manage priorities, deadlines, and project delivery;
• Willingness to stay updated with market technology trends;
• Degree in Computer Science, Information Systems, Technology Management, or equivalent experience;
• Intermediate English.

Preferred Qualifications

• Experience in consulting, technical training, or customer support;
• Ability to analyze and define modern, distributed architectures;
• Familiarity with distributed systems, microservices, and event/function-based integration;
• Hands-on experience with serverless and Function as a Service (FaaS) models, including Lambda Functions, Cloudlets, Workers, or similar technologies, with a focus on low latency, scalability, and orchestration;
• Knowledge of streaming, distributed storage, high-performance web servers, security, and cloud environments;
• Advanced English and Spanish.

Benefits & Confidencial (Apenas para Cadastrados) Way of Life

• CLT hiring model;
• Health and dental plan;
• Flexible VR and VA (Flash Card), including during vacation periods;
• Transport voucher without payroll deduction;
• Annual internal hackathons;
• Mobility allowance (additional amount for travel);
• Freestyle (incentive to customize the workstation);
• Stock options (according to policy);
• Birthday day off;
• TotalPass;
• Flexible working hours (really flexible);
• Nomad Program to work from anywhere for up to 30 days per year (according to policy);
• Annual international exchange program.

FlexWork Model

We offer a FlexWork model that prioritizes acculturation and collaboration. For the first three months, you will work on-site in the local office, an essential step in building solid relationships and a genuine connection with our values and culture. We believe that this initial immersion not only strengthens the team, but also boosts creativity and innovation.

After this period, you will have the possibility to apply for the hybrid model, working on-site at least three times a week. This approach balances interaction in person and autonomy, creating a dynamic and productive working environment.

At Confidencial (Apenas para Cadastrados), all applications are welcome, regardless of gender, sexual orientation, age, pregnancy, disability, ethnicity, color, country of origin, or religion. We believe that an inclusive environment contributes to our success and that respect is present in all our relationships.