Caro usuário, habilite o javascript para que esse site funcione corretamente.

System Solutions Manager

CLT (Efetivo)Presencial (Local)São Paulo-SPEmpresa Confidencial (Cadastre-se)

* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Gerente

Updated: February 27, 2026
Location: Sao Paulo, Brazil
Job ID: 13672

Not ready to apply?
Join our Talent Network

Description

The Solutions Manager is responsible for researching, reviewing and making recommendations on any new and existing software applications or innovations from a perspective of design, integration and technical fit with other systems. In addition, they will also provide support for existing and future platforms. The Solutions Manager will partner with the Architect Lead, Syneos Health IT and Boldsky Tech Solutions to provide system updates, integrations, or new tool implementation as needed.
JOB RESPONSIBILITIES
  • Responsible for writing, auditing and ensuring adherence to SOP’s within systems, and course correcting where applicable. Including, but not limited to:
    • Project and Resource Management platforms
    • Font Management platform and process
    • Finance Scoping platform
    • Analytics management
  • Develops recommendations for streamlining business practices utilizing the system, including assessment of current standards, evaluation and providing recommendations to executive leadership, creating pilot programs, where applicable, standardizing training and communication plan for new initiatives within the system.
  • Excellent communication and presentation skills, including strong interpersonal skills (e.g. sensitivity, understanding and maturity level in situations and surroundings).
  • Ability to work as a part of a cross-functional team including flexibility to support multiple locations when necessary.
  • Ability to comfortably and confidently turn complex systems into solid technical and high level project plans.
  • Engage directly with internal leadership teams such as Creative, Account and Operations to capture business requirements and transform these through analysis and design into technical solutions.
  • Inform key leadership stakeholders about updated costs, product development processes and yearly budgets.
  • Working with Tech Solutions team to offer troubleshooting solutions for users in real time and develop triage system.
  • Participate in leadership tech discussions and be able to articulate timelines and scope changes.
  • Maintain compliance standards with IT and Business Units, including user structure and set up between cross-functional teams.
QUALIFICATION REQUIREMENTS
REQUIRED
  • Bachelor's Degree or Higher, or equivalent work experience
  • Minimum 5 years of experience with ad agency network administration and design technology systems
  • Organizational and time management skills: To keep projects on schedule and within budget.
  • Experience in software engineering and design architecture within an ad agency setting, including Font Management, Project Management, Resource Management and Scoping platforms
  • Advanced understanding of business analysis techniques and processes
  • Extensive knowledge and experience working with operating systems within an ad agency setting
  • Experience developing, supporting and managing IT and cloud infrastructure platforms, including Digital Asset Management (DAM) systems
  • Sound knowledge of various operating systems and database
PREFERRED
  • Creative studio and/or agency experience
  • Demonstrated experience learning new industry, company, product, and/or technical developments of the client's business as well as the agency business
  • Ability to understand and write coding languages
  • Professional Cloud Solutions Architect Certification

At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Boldsky Creative Studio supports more than 12+ Syneos Health marketing and communication agencies as well as direct-to-customer engagements. We function as the agencies' creative execution and production arm, implementing their creative vision. As part of Syneos Health, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, flexible paid time off (PTO). Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable national/federal, state, and municipal paid sick time requirements.