Technical Consultant L2

Confidencial (Apenas para Cadastrados) people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Technical Consultant

This position is hybrid model in our Berrini (Sao Paulo) unit.

Position Summary

The Technical Consultant provides consultancy and technical advice to the Customers.

He/She collects, clarifies, defines, formalizes and delivers card product specification based on Customer requirements, leading and coordinating all parts of the Confidencial (Apenas para Cadastrados) organization from the Project launch up to the Customer Delivery, managing projects (internal and external) through the entire life cycle in respect of cost, time, and quality requirements.

The Technical Consultant is responsible to manage the project (schedules, requiments, meetings, follow ups) and product life cycle in order to improve the processes.

Key Areas of Responsibility

• Provide pre-Sales support, as a complement to the Sales process, including the analysis of the Customers requests, in terms of Cards and Solutions (if relevant).
• Manage projects (internal and external) through the entire life cycle in respect of cost, time, risk, impact and quality requirements.
• EMV knowledge.
• Understand the customer technical organisation.
• Provide Confidencial (Apenas para Cadastrados) with market knowledge and competition.
• Act actively to understand the Customer’s technical needs and to identify the possible solutions, based on Confidencial (Apenas para Cadastrados) current product map.
• Inside the context of his/her accounts management, the TC is in charge to define the Requirements Specifications for the Customers assigned to him/her:
• May be the technical interface for the customers;
• May be in charge of the project management for the card product or FPER;
• May do first level support for small businesses;
• May be in charge of coaching and supervising;
• May take part of the project implementation of solutions.

Minimum Qualifications

• Bachelor degree in Computer Science / Electronics / Engineering;
• Computer science background.
• Development Languages preferred.
• Project Manager and Process and analytical knowledge.
• English advanced.

If you’re excited about working with Confidencial (Apenas para Cadastrados), but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Confidencial (Apenas para Cadastrados) provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health and Dental plans.
• Retirement Savings Plan with a company contribution and a match.
• Company paid holidays, vacation days, and paid sick leave.
• Company provided Life Insurance.

Why Join Us?

Say HI and learn more about working at Confidencial (Apenas para Cadastrados)click here.

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At Confidencial (Apenas para Cadastrados) we provide CAREERS and not only jobs. With Confidencial (Apenas para Cadastrados) employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!