Training Analyst

We’re Hiring: Project Administrator (Portuguese + English) | Hybrid schedule in Sao Paolo, Brazil

We are looking for a highly organized, proactive, and detail‑driven Project Administrator to support training operations and manage multiple senior client stakeholders with confidence and professionalism. This is a fully onsite role based in Brazil, requiring fluent Portuguese and functional English.

If you thrive in fast‑paced environments, enjoy coordinating complex learning activities, and excel at stakeholder communication, this opportunity is for you.

About the Role

As a Project Administrator, you will provide comprehensive administrative and system support to learners, facilitators, instructors, and third‑party partners. Your work ensures smooth, accurate, and timely delivery of training programs and learning experiences.

This role is central to the success of our learning operations and requires someone who is structured, resilient, and comfortable interacting with senior stakeholders.

Key Responsibilities

Training Coordination & Scheduling

• Schedule classes and secure all required resources: instructors, facilitators, guest speakers, moderators, and facilities
• Confirm bookings and ensure alignment with program requirements

LMS (Learning Management System) Administration

• Load and update classes in the MetLife LMS
• Manage changes to schedules, facilitators, and class capacities

Learning Materials & Logistics

• Prepare and distribute physical and digital learning materials
• Coordinate procurement, printing, and delivery of resources

Learner & Instructor Support

• Send pre‑course communications and provide ongoing support
• Serve as the primary point of contact during class delivery
• Resolve real‑time issues by coordinating with relevant teams

Attendance & Certification Management

• Generate rosters, track attendance, and update completions
• Issue completion or failure certificates as required

Operational & Administrative Support

• Validate invoices related to facilities or materials
• Support Development Action Plan (DAP) activities
• Manage user access, upload content, and maintain system data
• Administer Qualtrics surveys and report satisfaction results
• Extract Power BI reports and generate insights

Virtual & Onsite Training Support

• Build session links and moderate Webex/Teams sessions
• Prepare training rooms, materials, and logistics for in‑person sessions
• Coordinate coffee breaks, shipping of materials, and IT requests
• Arrive early to ensure room readiness and conduct technical checks
• Store materials and close down the room after sessions

Post‑Session Activities

• Save materials, photos, attendance lists, and survey data
• Maintain organized digital records

Profile & Qualifications

• Bachelor’s degree
• 2+ years of experience in learning operations, training coordination, or administrative support
• Strong proficiency in Excel
• Fluent Portuguese and functional English
• Experience working with LMS platforms (preferred)

Skills & Competencies

• Ability to generate data‑driven insights
• Understanding of employee experience principles
• Strong written communication skills
• Highly structured, organized, and detail‑oriented
• Creative problem‑solver
• Resilient and adaptable in dynamic environments

Location

Hybrid work schedule ( 3 days a week) in Brooklin Novo, Sao Paolo, Brazil

If you’re ready to play a key role in delivering exceptional learning experiences and supporting high‑impact training programs, we’d love to connect with you.

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