Confidencial (Apenas para Cadastrados) helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .

Job Description

Key Responsibilities May Include:

• Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.
• Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.
• Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.
• Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.
• Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.
• Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery, and expand Confidencial (Apenas para Cadastrados)’s customer base.
• Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.

Propósito do Cargo:

O Analista de Campo será responsável por fortalecer o relacionamento com o varejo, garantindo a correta utilização dos paletes Confidencial (Apenas para Cadastrados) e promovendo boas práticas junto a clientes e parceiros. Atuará diretamente em visitas a campo para auditar processos, aplicar treinamentos e conscientizar sobre a importância do uso adequado dos paletes Confidencial (Apenas para Cadastrados), além de identificar oportunidades de melhoria, otimização na operação e oportunidades de crescimento

Principais Responsabilidades:

• Realizar visitas aos clientes para acompanhamento do uso correto dos paletes registrando corretamente as informações no ERP da Confidencial (Apenas para Cadastrados).
• Aplicar treinamentos e conscientizar clientes sobre boas práticas de utilização dos paletes Confidencial (Apenas para Cadastrados).
• Identificar em campo e compartilhar internamente oportunidades de melhoria, desvios e otimização nos processos através de envio de relatórios aos executivos Confidencial (Apenas para Cadastrados).
• Negociar assinatura de contrato para formalizar a participação do Distribuidor ao pooling.
• Agendar a coleta dos paletes Confidencial (Apenas para Cadastrados) disponíveis e identificados em campo durante as visitas para agilizar o retorno ao pooling.
• Acompanhar e analisar indicadores de performance das contas sob sua responsabilidade e a devida tomada de ação para cada conta.
• Manter comunicação ativa com Distribuidores por meio de ligações, reuniões online e presenciais para orientar sobre processos.
• Identificar oportunidades de negócios e aumento de volume de paletes Confidencial (Apenas para Cadastrados) junto ao varejo.

Qualificação:

Nível Universitário Completo ou Cursando

Experiência:

• Experiência prévia em auditoria de campo, varejo, relacionamento com clientes e/ou operações logísticas.
• Conhecimento em análise de processos e controle de qualidade
• Habilidade para conduzir treinamentos e apresentações.
• Capacidade analítica para identificar oportunidades e otimizar processos.
• Disponibilidade para viagens e visitas presenciais a clientes.

Habilidades:

• Possuir CNH categoria B dentro da validade (obrigatório).
• Familiaridade com ferramentas de auditoria e softwares de gestão (ERP, CRM, planilhas avançadas).
• Noções de controle de estoque.
• Capacidade de elaboração de relatórios detalhados.

IMPORTANTE: O PROFISSIONAL ATENDERÁ A REGIÃO SUDESTE (RIO DE JANEIRO + ESPÍRITO SANTO) E DEVERÁ RESIDIR NA CAPITAL.

Remote Type

Hybrid Remote

Skills to succeed in the role

Account Management, Active Listening, Adaptability, Communication, Customer Satisfaction, Empathy, Experimentation, Negotiation, Questioning, Relationship Building, Stakeholder Management, Taking Ownership, Teamwork, Understand Customers, Value Propositions

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or Confidencial (Apenas para Cadastrados) representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and Confidencial (Apenas para Cadastrados) never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].