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Affiliate Relationship Manager

CLT (Efetivo)Presencial (Local)São Paulo-SPEmpresa Confidencial (Cadastre-se)

* Salário: R$ 18.000 a R$ 30.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Tecnologia da Informação

Nível: Gerente

Confidencial (Apenas para Cadastrados) is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Confidencial (Apenas para Cadastrados) offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

We are seeking an experienced Affiliate Relationship Manager with a proven track record in managing and growing affiliate partnerships. The ideal candidate will bring strong communication and crisis management skills, deep knowledge of referral/affiliate programs, and a growth-focused mindset. This role is crucial in strengthening relationships with matured affiliates (6–12+ months) and driving cross-product conversion across Confidencial (Apenas para Cadastrados)’s suite of services including Futures, Earn, Options, and Web3 Wallet.

Responsibilities:

  • Own and manage a portfolio of key affiliate partners, serving as their primary point of contact for all commercial and operational matters
  • Monitor affiliate performance metrics (trading volume, retention, ROI) to identify trends, anomalies, and growth opportunities
  • Handle affiliate inquiries, commission disputes, and escalations with professionalism and high emotional intelligence
  • Negotiate commercial terms including tiered commission structures, exclusive arrangements, and co-marketing initiatives
  • Identify and flag risks including wash trading, arbitrage abuse, compliance red flags, and competitor poaching signals
  • Collaborate with Legal, Compliance, and Risk teams to conduct affiliate due diligence and ensure regulatory adherence
  • Maintain a deep understanding of the affiliate lifecycle, incentive design, and anti-fraud mechanisms
  • Represent Confidencial (Apenas para Cadastrados)'s affiliate program with credibility and consistency across diverse cultural contexts

Requirements:

  • Experience in the crypto or FX exchange industry, with familiarity in affiliate ecosystems, commission structures, and rebate mechanisms
  • Proven track record in B2B sales, key account management, or channel partner management
  • Background in affiliate marketing, including lifecycle management, incentive design, and fraud prevention
  • Strong relationship management skills — high EQ, able to navigate disputes and competitive pressure with composure
  • Analytical mindset — comfortable reading performance data and identifying risks or irregularities
  • Solid commercial negotiation skills, with experience structuring tiered or performance-based deals
  • Risk awareness — ability to identify wash trading, arbitrage affiliates, and compliance risks
  • Cross-cultural communication skills; multilingual ability or regional cultural fluency is a plus

Nice to Have:

  • Trading or quantitative finance background — better understanding of affiliate motivations and behavior
  • Compliance or risk management experience — ability to support legal due diligence processes
  • Community management experience — understanding of reputation dynamics in tight-knit affiliate circles
Why Confidencial (Apenas para Cadastrados)
  • Shape the future with the world’s leading blockchain ecosystem
  • Collaborate with world-class talent in a user-centric global organization with a flat structure
  • Tackle unique, fast-paced projects with autonomy in an innovative environment
  • Thrive in a results-driven workplace with opportunities for career growth and continuous learning
  • Competitive salary and company benefits
  • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Confidencial (Apenas para Cadastrados) is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.