Application Engineer

• Become technically proficient in OMICRON products and solutions to better meet market demands and industry requirements.
• Provide operational technical training in Brazilian territory of OMICRON products
• Provide expert technical support and application consultations via phone and email
• Provide customer support on the use of OMICRON equipment and its application
• Documentation of the technical support process in the CRM/ERP system
• Support sales activities at market events such as conferences, user meetings, seminars, and exhibitions.
  

• Electrical, Electronics, Control and Automation engineer or similar, with strong knowledge in power system
• Experience in Technical Support and Customer Service
• 3 years of working experience in the electrical sector, in protection and automation of power system and / or substation commissioning
• Knowledge of human nature, have a creative, innovative and customer and solution-oriented approach
• Excellent knowledge of written and spoken Portuguese
Flexible to travel (up to 40% to 50%)

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Knowledge, Skills, Abilities and Requirements

• Ability to schedule, plan, or react quickly to changes of the work environment
• Knowledge of Electrical Power System
• Knowledge of Power Generation, Transmission and Distribution and various assets used
• Knowledge in testing methodology and maintenance best practices routinely used in the power system
• Ability to present products, technologies and methodologies to technicians, engineers, supervisors, managers and executives by phone, e-mail, visits, exhibitions and webinars
• Solid knowledge in MS Office (Excel, PowerPoint and Outlook)
• Excellent writing, speaking, and presentation skills required
• Working Language: Portuguese
• Complementary Languages: Advanced English required, Spanish desirable.
• Desirable knowledge in CRM and ERP software
  

• A unique organizational culture based on trust, personal freedom and individual responsibility
• A work environment with a strong focus on sustainability, diversity, and flexible time management
• State-of-the-art infrastructure and professional teams who enjoy their work
• A creative and international environment in which innovative ideas are valued
• Flexible working hours
• Work/life balance
• Compensation compatible with the market
• CLT (Brazilian law) hiring system
• Excellent benefit package (health insurance, dental insurance, private retirement, meal/food vouchers...)