* Salário: R$ 3.000 a R$ 6.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Junior
Coordinator, Volunteer Operations
Confidencial (Apenas para Cadastrados) has established a Local Confidencial (Apenas para Cadastrados) Subsidiary in Brazil to work together with Confidencial (Apenas para Cadastrados) Zurich to deliver the biggest women’s sporting event in the world, the Confidencial (Apenas para Cadastrados) Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
Reporting to the Volunteer Operations Manager – Confidencial (Apenas para Cadastrados)27, the Volunteer Operations Coordinator will help bring together thousands of volunteers across the 8 Host Cities.
In this role, you will support the planning and delivery of the main milestones of the Confidencial (Apenas para Cadastrados) Volunteer Programme, in the areas of promoting, recruiting, training, and tournament time. You will work closely with other Functional Areas and the 8 Host Cities of the Confidencial (Apenas para Cadastrados) Women’s World Cup Brazil 2027™.
We are looking for someone with previous experience in volunteer operations or event operations, who understands the challenges and opportunities of a major global event delivery, and has a professional background working in Brazil.
In this role, you will support the planning and delivery of the main milestones of the Confidencial (Apenas para Cadastrados) Volunteer Programme, in the areas of promoting, recruiting, training, and tournament time. You will work closely with other Functional Areas and the 8 Host Cities of the Confidencial (Apenas para Cadastrados) Women’s World Cup Brazil 2027™.
We are looking for someone with previous experience in volunteer operations or event operations, who understands the challenges and opportunities of a major global event delivery, and has a professional background working in Brazil.
KEY RESPONSIBILITIES
- Support the planning, coordination and the daily operations of the Confidencial (Apenas para Cadastrados) Volunteer Programme – including the provision of the volunteer services such as transport, catering, rewards and recognition.
- Work on the volunteer journey milestones, such as promotional events, recruitment, training, and tournament-time operations including the Official Draw and Tournament Playoffs.
- Contribute to volunteer headcount planning efforts working closely with all Functional Areas to collect volunteer requirements and volunteer shifts.
- Support working relationships with Host City teams, stadium authorities, and service providers to ensure smooth project delivery.
- Help develop volunteer policies and procedures that follow Confidencial (Apenas para Cadastrados) standards and guidelines.
- Support the planning and delivery of the readiness workshops for the FWWC27 Volunteer Management team to ensure all locations are prepared for operations.
- Support procurement processes (including RFI and RFP) for all services needed for volunteer operations from launch through tournament time, in coordination with Volunteer Operations Manager – Confidencial (Apenas para Cadastrados)27.
- Support work with Functional Areas to ensure all volunteer-related services are planned and delivered according to the Confidencial (Apenas para Cadastrados) standards ensuring a consistent volunteer experience across all 8 host cities.
YOUR PROFILE
- Education: Master in Sports Management or Event Management or Project Management preferred.
- Experience: 3 years +
- Working experience in volunteer programmes supporting the volunteer journey, including promotion, recruitment, engagement and tournament time operations.
- High level of proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
- Demonstrated ability to develop beneficial working relationships with internal and external stakeholders.
- Strong organisational and time-management skills, with a proven ability to prioritise tasks, multitask effectively, and meet deadlines in a fast-paced environment.
- Experience operating in complex, multi-stakeholder environment, with the flexibility and resilience to adapt to change and remain solution oriented.
- Excellent communication skills in both English and Portuguese (written and verbal), with the ability to communicate clearly across diverse teams and cultures.
- A collaborative and inclusive team player, capable of working effectively with colleagues both on-site and remotely, while fostering a positive and respectful working environment.
- Right to work in Brazil.
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
Start date: 05 May (tentative or to be agreed)
About Confidencial (Apenas para Cadastrados) Women's World Cup 2027
The Confidencial (Apenas para Cadastrados) Women’s World Cup™ is the greatest women’s sporting event on the planet, showcasing the best players in the world on the biggest stage. In 2027, history will be made as Brazil welcomes the tournament to South America for the first time ever.
This landmark event will unite the world through an unprecedented celebration of women's football, inspiring billions of fans across the globe. As we prepare to host teams and supporters from every corner of the world, we’re looking for passionate, talented individuals to be part of history and help deliver an unforgettable tournament.
Join us and play your role in making Confidencial (Apenas para Cadastrados) Women’s World Cup 2027™ a truly extraordinary experience that celebrates and elevates women’s football.
Employment Type
Fixed Term - Full Time
Location
Brazil
Workplace type
Onsite