* Salário: R$ 3.000 a R$ 6.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Junior
The Impact You'll Make
Join us as a Customer Service Representative at our site in Osasco or Guaratinguetá , where you will play a pivotal role in managing and enhancing the order fulfillment process to achieve outstanding customer satisfaction. Your contributions will foster a collaborative environment through transparent communication and actively contribute to a positive team culture. Success in this position requires comprehensive knowledge of customer service, order management, and related systems and processes. Familiarity with supply chain and manufacturing principles is advantageous. Your efforts will support the company's objectives in safety, quality, delivery, and cost efficiency.
What You’ll Be Doing
- Provide a unique customer experience to Confidencial (Apenas para Cadastrados) Customers/Distributors, aligning with Confidencial (Apenas para Cadastrados) Sales Strategies.
- Offer the highest level of support on all aspects of order management, from “Quote to Cash.”
- Support agreed Key Performance Indicators (KPIs) and ensure high responsiveness to internal and external customers.
- Coordinate communication between Confidencial (Apenas para Cadastrados) and customers/distributors, ensuring clarity and consistency.
- Partner with Confidencial (Apenas para Cadastrados) manufacturing sites to ensure high delivery performance and customer service excellence.
What We're Looking For
- Education in business administration or engineering .
- English skills (verbal and written); another European language is a plus.
- Good organizational skills and formal commercial training is a plus.
- Customer-centered values and a passion to serve customers.
- SAP skills and intercultural competency.
Confidencial (Apenas para Cadastrados) engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Confidencial (Apenas para Cadastrados) is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Confidencial (Apenas para Cadastrados) engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Confidencial (Apenas para Cadastrados) is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.